Contentstack

Senior Solutions Architect – DXP

Contentstack

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $145,000 - $175,000 per year

Job Level

Senior

Tech Stack

AWSAzureCloudETLGoogle Cloud PlatformJavaScriptPMPPythonSQL

About the role

  • Collaborate with clients to understand their data architecture, business objectives, and technical requirements.
  • Provide expert consultation on Contentstack Real-time CDP enablement, configuration, and optimization.
  • Lead discovery sessions to design tailored architecture solutions that align with customer goals.
  • Act as a trusted advisor, delivering best practices for data unification, segmentation, and activation.
  • Oversee implementation, configuration, and deployment of Real-time CDP.
  • Design scalable, high-performance architectures tailored to customer ecosystems.
  • Provide architecture guidance on integration with third-party systems (CRM, marketing automation platforms, data lakes, paid media, email marketing platforms, etc.).
  • Analyze and consult on optimizing data ingestion pipelines and API integrations.
  • Provide hands-on enablement consulting and product training to customer teams.
  • Define data modeling strategies to enable effective segmentation and personalization.
  • Guide customers on data governance, privacy, and compliance best practices.
  • Recommend architectural enhancements to improve performance and reliability.
  • Partner with Customer Success, Sales, and Product teams to align on customer goals.
  • Create and maintain technical documentation, architecture diagrams, and deployment guides.
  • Share insights and feedback with Product and Engineering to influence platform improvements.
  • Contribute to best practice frameworks and reusable solution assets.

Requirements

  • 8+ years of experience in Solution Architecture, Professional Services, or similar technical consulting roles.
  • 3+ years of hands-on experience with CDP platforms, preferably Lytics.
  • Experience with cloud environments (AWS, GCP, or Azure).
  • Familiarity with identity resolution techniques and customer data strategies.
  • Strong proficiency in CDP platforms, with a focus on Lytics or similar (Segment, Tealium, Adobe CDP, etc.).
  • Proven conflict management and problem-solving skills, with a focus on delivering customer-centric solutions.
  • Excellent ability to explain complex technical concepts to both technical and non-technical audiences.
  • Ability to collaborate cross-functionally with sales, product, and engineering teams.
  • Action-oriented mindset with the ability to drive issues to resolution on behalf of customers and partners.
  • Experience with data architecture, data pipelines, and ETL processes.
  • Hands-on expertise with API integrations and cloud platforms (AWS, GCP, or Azure).
  • Proficiency in JavaScript, Python, or SQL for data manipulation and transformation.
  • Experience with data integration, data architecture, data modeling/pipeline, ETL processes, webhooks, and event streaming.
  • Certification in Lytics or equivalent CDP platforms is a plus.
  • Broad knowledge of content management systems (CMS) and the CMS SaaS market landscape is a plus.
  • Project Management certification (e.g., PMP) and/or Six Sigma Certification is a nice to have.
  • Previous experience as a Business Systems Analyst or in Technical Account/Customer Service roles is preferred.
  • A willingness to travel 25% of the time.
  • You value a fun, collaborative, positive culture!