Provide end-to-end Deal Operations support for your assigned region, from proposal through order booking
Reply to, manage, and facilitate exception approval requests related to pricing, business terms, and deal structures in a timely and efficient manner through to resolution.
Partner closely with Sales to evaluate and structure complex deals and provide input, guidance, and approval, in balance with revenue recognition policy compliance with ARR optimization.
Support sales reps with quoting and customization of order forms.
Advise on commercial Terms and Conditions and drive approvals from cross-functional stakeholders for non-standard Ts and Cs.
Partner with Finance and Revenue Recognition on non-standard deals to mitigate financial risk and exposure to the business.
Validate sales orders and contracts for policy compliance and manage contracting and booking within Salesforce.
Review and approve all booking packages prior to Finance review and NetSuite sync, ensuring consistency and accuracy across SFDC, PO, and Order Form.
Support training of new sales reps on deal processes, tools, and systems.
Participate in deal reviews and commercial conversations with Account Executives, and sales leadership as appropriate.
Participate in UAT Testing, issue identification, and team projects as needed.

Requirements

5+ years of experience in Deal Operations, Deal Management, or a similar business facilitation role.
Strong understanding of enterprise SaaS subscription models, forecasting, and revenue recognition policies.
Proven ability to guide Sales on deal structuring while balancing revenue, profitability, and compliance, as well as foresight to mitigate delays in sales cycles through strong internal stakeholder collaboration.
Must have hands-on experience working in Salesforce (SFDC).
Ability to navigate cross-functional teams to remove blockers and drive deals to close.
Comfort working in a fast-paced, deadline-driven environment, including extended hours during quarter-end.
Strong attention to detail paired with the ability to see the broader business impact.
Highly responsive, collaborative, and solutions-oriented mindset.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Deal OperationsDeal ManagementRevenue RecognitionSales Order ValidationContract ManagementQuotingUAT TestingForecastingSaaS Subscription Models

CollaborationAttention to DetailProblem SolvingCommunicationStakeholder ManagementTime ManagementAdaptabilityResponsivenessSolutions-oriented Mindset