Contact Energy Ltd

Business Adoption Specialist

Contact Energy Ltd

full-time

Posted on:

Location Type: Remote

Location: New Zealand

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Tech Stack

ERP

About the role

  • Designing and delivering change and adoption strategies that help people understand, trust, and successfully use new systems and processes (particularly Maximo and SAP)
  • Connecting with a diverse range of roles, and processes which require understanding and co-ordination
  • Building strong relationships across the business — including with teams who may not have worked with Technology or Manawa squads before
  • Creating clear, engaging communications and training materials that meet people where they’re at
  • Using analytics tools (e.g., Viva Insights, engagement metrics, Power BI) to track adoption and engagement and evolving your approach based on insights
  • Keeping feedback loops alive and well so learnings flow into product and platform teams as changes land and mature
  • Acting as the connective tissue between product design, delivery squads, and business users, ensuring adoption remains a priority for the full duration of this long running programme

Requirements

  • Demonstrated experience delivering hands on change/adoption activities within complex or large-scale programmes
  • Experience with facilitating Enterprise programme level change
  • Experience with Enterprise Resource Planning (ERP) or Enterprise Asset Management (EAM) platforms like SAP or Maximo
  • Acumen to link and drive technical change and business outcomes
  • Experience in Agile environments (Scrum, Kanban, Lean)
  • Background in product or change management (Prosci certification = bonus)
Benefits
  • Flexible working arrangements
  • Professional development opportunities
  • Market-leading parental leave policy
  • Employee network groups
  • Support for physical, mental, financial, and emotional wellbeing
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
change managementadoption strategiesEnterprise Resource PlanningEnterprise Asset ManagementAgileScrumKanbanLeananalyticsengagement metrics
Soft Skills
relationship buildingcommunicationcoordinationfeedback managementtraining developmentadaptabilitycollaborationproblem-solvingstakeholder engagementstrategic thinking
Certifications
Prosci certification