Consumers Energy

Employee Experience Specialist – Content Creation

Consumers Energy

full-time

Posted on:

Location Type: Hybrid

Location: Novi • Missouri • United States

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About the role

  • Elevates the employer brand and shapes meaningful employee experiences through strategic storytelling.
  • Supports internal HR communications, guides change management messaging and leads the creation of authentic, engaging content that reflects ITC’s values, culture and employee experience.
  • Drives campaigns that amplify employee voices and bring the culture to life across platforms to improve recruitment and retention.
  • Owns and manages a strategic HR communications calendar in collaboration with Marcom, ensuring alignment with key HR initiatives, milestones and campaigns throughout the year.
  • Creates engaging social content to highlight employees’ experiences and strengthen the employer brand.
  • Designs and delivers campaigns to celebrate employee milestones and achievements.
  • Partners with Talent Acquisition to align content strategy with recruiting goals.
  • Collaborates with Marcom to ensure brand consistency and strengthen content across all brand channels.

Requirements

  • Bachelor’s degree in communications, business administration, change management or relevant, equivalent experience and/or education.
  • Minimum of three (3) years of experience in communication, change management or HR related role
  • Demonstrates exceptional writing, editing and storytelling skills with a sharp eye for tone, clarity and detail.
  • Shows proficiency in creative tools such as Adobe Creative Suite, Canva and video editing platforms to produce compelling visual content.
  • Applies knowledge of employer branding best practices and recruitment marketing strategies to strengthen ITC’s position as an employer of choice.
  • Manages multiple priorities with creativity and efficiency while collaborating effectively across functions.
  • Exhibits strong interpersonal skills and a genuine passion for creating positive and engaging employee experiences.
  • Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
writingeditingstorytellingchange managementemployer brandingrecruitment marketingcontent strategycampaign managementvisual content production
Soft Skills
interpersonal skillscreativityefficiencycollaborationattention to detailcommunication
Certifications
Bachelor’s degree in communicationsBachelor’s degree in business administrationBachelor’s degree in change management