Constantinople

Product Manager

• Driving the vision, strategy, and roadmap for your strategic domain
• Assessing the competitive and market landscape to inform decision-making
• Determining, developing, measuring, and analysing metrics to drive insights, inform the roadmap and iterate toward the best outcomes
• Providing leadership to cross-functional teams and direction to long-term strategic planning to address complex business issues
• Evangelising the product both internally and externally, guiding products through the development process, and advocating to achieve the best outcomes
• Contributing to scaling a best-in-class Product team that values collaboration, meaningful work, and impact

Senior Product Manager – Lending

Customer Support

• Help operate our customer enquiry platform to resolve and triage customer requests
• Manage email, digital chat and phone-based customer interactions
• Deep dive into complex issues to find the best solution for our customers
• Maintain multiple customer interactions while actively working to resolve cases
• Efficiently progress payment related disputes, recalls, chargebacks and indemnities
• Work closely with Product and Software Engineers to improve automation and the use of AI on the platform

Customer Service Specialist, Weekend Hours

Financial Crime

• Investigating transaction monitoring and fraud alerts
• Investigating potential Sanctions, PEPs, and Watchlist alerts
• Perform customer due diligence reviews, including enhanced customer due diligence
• Documenting Unusual Matter Reports
• Performing ad hoc financial crime and fraud investigations
• Interacting with end-customers, as needed
• Support internal and Client reporting
• Documenting procedures and supporting enhancement of processes
• Working with internal teams and external vendors to escalate and investigate issues and exceptions
• Supporting audits, reviews, and other request from independent parties

Financial Crime Analyst

Full-stack Engineer

• Design and build critical features across Constantinople's core platform, taking end-to-end ownership from architecture through to production
• Drive and deliver architectural improvements across projects, raising the engineering bar for the team
• Collaborate with product, design, and data teams to solve complex technical challenges with pragmatic, well-considered solutions
• Contribute to cross-team engineering initiatives and help establish best practices across the organisation
• Improve internal tooling to enable data-driven analysis and reporting for the wider Constantinople team
• Support a secure, performant, and highly reliable platform — and take shared responsibility for keeping it that way
• Mentor and support fellow engineers, sharing knowledge and helping the team grow

Senior Software Engineer

• As a Senior Software Engineer at Constantinople, you will be a key technical leader in the engineering team — someone who takes pride in writing excellent code and equally in the systems, culture, and people around it.
• You will design, develop, and deliver complex software solutions that form the foundation of our banking platform, working closely with cross-functional teams to build software that sets new industry standards for reliability, scalability, and security.
• This is a high-impact role for someone who wants to shape how AI-native banking infrastructure is built — at a company where engineering quality is a competitive advantage.