Customer Service Manager
Constantia Flexibles
full-time
Posted on:
Location Type: Office
Location: Pirk • Germany
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About the role
- Active customer support and order processing within the inside sales team
- Tracking orders and monitoring schedules/delivery dates
- Supporting Account Managers in acquiring new customers
- Coordinating customer requirements with internal departments
- Maintaining customer relationships as part of the inside sales function
- Entering all necessary order-related data into SAP and maintaining master data records
- Preparing pricing calculations for quotations
- Ensuring compliance with hygiene regulations as well as fire and occupational safety rules
Requirements
- Completed commercial vocational training
- Professional experience in sales and customer-facing roles
- Excellent written and spoken English
- Proficient in MS Office and experienced with SAP
- Strong communication skills and customer orientation
- Proactive and able to work independently
- Team player
Benefits
- 30 days annual leave, optionally up to 38 days
- Up to 14 monthly salaries per year (including special payments such as vacation and Christmas bonuses)
- Bonuses for employee suggestions for operational improvements
- Contribution towards private pension/retirement plans
- Support for individual professional development and further training
- Free water and hot beverages (coffee/tea)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order processingpricing calculationsdata entrymaster data management
Soft Skills
communication skillscustomer orientationproactiveindependent workteam player
Certifications
commercial vocational training