Administrative Assistant I – Partnerships
Consórcio Embracon
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Provide service and support to partners across all customer-related processes from the beginning of the customer journey through group closure (e.g., collection of quota entry documents, credit analysis, asset invoicing, quota transfers, and processes related to automotive, service, real estate and heavy vehicles).
- Provide daily partner support via phone, email and WhatsApp.
- Support partners with the company's systems.
Requirements
- High school diploma or equivalent.
- Passion for people and customer service.
- Proficient in Microsoft Office.
- Strong reasoning and communication skills, customer focus, innovation and creativity.
- Experience with consórcio (consortium/group purchasing) systems — desirable.
- Organized and able to multitask.
- Experience and aptitude in customer service.
Benefits
- Health, dental and psychological care
- Transportation allowance
- Meal or food allowance
- Partnerships with gyms and wellness providers
- Life insurance
- Birthday day off
- Wellness programs
- "We're Pregnant!" programs (pregnancy support)
- Recognition programs
- Private pension plan
- Tuition assistance
- Student transportation allowance
- Marriage benefit
- 6-month maternity leave
- 20-day paternity leave
- Payroll-deductible loans
- Discounted consórcio purchases for employees
- PPR (Profit-Sharing/Results Participation Program)
- UCE (Embracon Corporate University)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft Officecustomer servicecredit analysisasset invoicingquota transfersconsórcio systems
Soft Skills
communication skillscustomer focusinnovationcreativityorganizational skillsmultitaskingreasoning skillspassion for people
Certifications
high school diploma