About the role Administer ERP system Analyze system errors and logs Develop and maintain reports and spreadsheets Develop Visual Formula Develop metadata Develop concepts (import and export) Develop cubes and charts Develop output generators Develop calculation formulas Install and upgrade ERP system versions Convert databases Validate key system processes when applying patches Coordinate validation with all testers and stakeholders Review release notes for new versions Configure RM Web Portals Install Oracle clients Ensure server prerequisites for the ERP (.NET Framework, UAC, configurations) Install and configure RM Library, Portals and specific patches Configure IIS on portal servers Ensure improvements and fixes are implemented across all environments (Dev, Homologation, Prod) Develop PL/SQL Create queries for management reports, filters and calculation processes Provide ad-hoc listings (database extractions) Support ERP modules Configure the Payroll module Configure Time & Attendance automation, People Management and Occupational Health modules Manage global modules and integrations Administer the TAF application Administer the TSS application Configure and assist with ESOCIAL delivery Monitor and assist with DIRF, Income Statements, RAIS and other government filings Manage tickets Log and respond to tickets Triage tickets in the ticket queue Classify tickets (incident or service request) Record activities in tickets Notify involved areas and provide feedback to internal/external clients. Requirements Bachelor’s degree completed in Computer Science, Systems Analysis and Development, Information Systems, or Software Engineering Proficiency in one or more RM modules: RM Backoffice or RM HR (Payroll, Time & Attendance, and People) PL/SQL – Intermediate knowledge in creating queries, procedures and functions Knowledge of the system tables in the RM database Desired: programming logic Intermediate Excel Knowledge and practice of ITIL best practices Nice to have: advanced knowledge of Visual Formula Knowledge of the Smart View tool Health, dental and psychological coverage Transportation allowance Meal or food allowance Partnerships with gyms and wellness networks Life insurance Birthday day off Quality-of-life programs “We’re Pregnant!” programs Recognition programs Private pension plan Tuition assistance Student transportation allowance Marriage benefit 6-month maternity leave 20-day paternity leave Payroll-deductible loans Discounted consortium purchase for employees PPR (Profit-Sharing Program) UCE (Embracon Corporate University) Copy Applicant Tracking System Keywords Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills ERP administration PL/SQL Visual Formula Excel programming logic system error analysis report development metadata development database conversion IIS configuration
Soft skills coordination communication problem-solving ticket management stakeholder engagement
Certifications Bachelor’s degree in Computer Science Bachelor’s degree in Systems Analysis and Development Bachelor’s degree in Information Systems Bachelor’s degree in Software Engineering