Connexus Hub

Network Engineer

• Operate, optimize, and secure CBO’s Cisco core, distribution, access, and edge environments.
• Implement and maintain network security controls aligned with NIST SP 800-53 (AC, CM, SC, AU) and Zero Trust (NIST SP 800-207).
• Configure and manage 802.1X port-based network access control, routing, switching, VLANs, DNS, DHCP, and VPNs.
• Forward device logs to the enterprise SIEM; conduct continuous monitoring and vulnerability assessments (NIST RMF).
• Harden devices to Cisco secure baselines; perform firmware/patch management and root-cause analysis.
• Maintain network diagrams, configuration baselines, and SOPs; support 24/7 monitoring.

Operations

• The Operations Lead is the senior accountable for the full operations technical area (PWS C-8.3.1) across CNIC F&FR's enterprise environment.
• Functioning as Senior Information Systems Manager, you will lead the Operations workforce — Training/Development Consultants, Systems Administrators, and Support Specialists.
• Own the four operational scopes the PWS specifies: data conversion, training and change management, troubleshooting and resolution support, and cloud managed services.
• Tier II and Tier III service desk operations supporting 17,000+ users across 70+ installations — incident triage, system-down response, and performance issue resolution against the SLA targets defined in each task order.
• Patching, bug fixes, and operational sustainment of live systems of record across the enterprise application portfolio.
• Data conversion engagements — planning, pre-conversion data analysis, execution, and post-conversion validation against business acceptance criteria.
• Daily operation of shared enterprise environment, dedicated IA support, and DevOps pipelines automating code and database schema deployments into UAT.
• Enterprise-wide training programs and change management and communications for system rollouts in collaboration with the Quality Manager.
• Standing seat on the weekly Integration Review and Joint Change Advisory Board (JCAB).

Network Engineer

Senior Information Systems Manager – Operations Lead