RCM Client Services Specialist
Connexin
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • Washington • United States
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Salary
💰 $52,000 - $55,000 per year
About the role
- Oversee the revenue cycle for assigned clients and ensure clients meet targets for KPIs, retention, and time to revenue
- Act as primary client point of contact to handle individual needs, resolve conflicts, and provide solutions to customers in a timely manner
- Proactively provide insight on the financial health of their business and guidance on solutions
- Complete business review presentations with clients to effectively communicate practice financial health
- Report monthly denial and rejection trends internally and externally and recommend process improvements
- Identify at-risk clients and determine actions required to resolve concerns and retain clients
Requirements
- Minimum of 5 years of full cycle RCM, EMR, and Customer Service experience
- Strong knowledge of full cycle RCM, EHR systems, ICD-10 / CPT coding
- Ability to efficiently and independently manage multiple tasks
- Ability to prioritize workload
- Understand, support, enforce and comply with Company policies, procedures and Standards of Business Ethics and Conduct
- Must be comfortable working with different systems and software applications
- Decision making skills
Benefits
- Medical, Prescription, Vision, and Dental Insurance
- Life Insurance
- 401(k) with company match
- Paid Time Off, Holidays, and Volunteer Hours
- Company Wellness Program
- Employee Assistance Program
- Short and Long Term Disability Insurance
- Pet Insurance
- Tuition Assistance Program
- Employee Recognition Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
full cycle RCMEHR systemsICD-10 codingCPT coding
Soft skills
conflict resolutioncommunicationdecision makingtime managementprioritization