ConnectWise

Customer Operations Analyst

ConnectWise

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Provides support to cross-functional teams, with a high attention to detail
  • Serves as an administrator and champion for assigned systems and software
  • Researches, analyzes, and documents findings
  • Implements new processes, procedures, systems, and automation when applicable
  • Leads efforts for surveys and other research to gather data for analysis
  • Coordinates cross-functional communication to align initiatives and strategies to drive efficiency

Requirements

  • Bachelor’s degree in related field or equivalent business experience
  • 2+ years of relevant experience
  • Ability to work independently on projects and processes with minimal supervision
  • Broad theoretical knowledge of applicable work area
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
Benefits
  • Health insurance
  • 401(k) retirement plan
  • Paid time off
  • Remote work options
  • Competitive salary
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
attention to detailanalytical skillsproblem-solving skillscommunication skillsindependencecross-functional collaboration
Certifications
Bachelor's degree