Program Manager
ConnectWise
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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About the role
- Provides support to the IT Nation team, with a high attention to detail
- Researches, analyzes, and documents findings
- May coach and review the work of other team members
- Designs and implements IT Nation Evolve programs, driving focus on vital behaviors and improving business performance
- Identifies, recruits, coaches, and trains facilitators for IT Nation groups
- Develops group level accountability practices and tracking
- Utilizes knowledge of partners and information gathered to provide feedback for future IT Nation Programs
Requirements
- Bachelor’s degree in related field or equivalent business experience
- 4+ years of related experience
- Ability to manage projects and processes independently with limited supervision
- Advanced knowledge of applicable work area
- Ability to situationally adapt and understand new technology/processes as per business requirements
- Knowledgeable in the organization and Managed Service Provider (MSP) industry
- Ability to define and execute processes
- Skills in talent and team development
- Leadership skills and ability to influence others through reciprocal efforts
Benefits
- ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprocess managementbusiness analysisprogram designprogram implementationaccountability practicescoachingtraining
Soft skills
attention to detailindependent managementsituational adaptabilityinfluenceteam developmentleadership
Certifications
Bachelor's degree