ConnectWise

VP, IT Delivery

ConnectWise

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

Azure

About the role

  • Responsible for leading a global team of experienced professionals and managers focused on the IT Delivery strategy for innovation through IT
  • Sets goals and objectives for multiple teams for achievement of operational results
  • Acts as a department leader while establishing and implementing strategies that have short to mid-term impact on the business results in alignment with the functions objectives
  • Functions as the SME of the IT team and provides updates and communication to Executive Leadership
  • Manages experienced professional and management level colleagues
  • Develops plans and talent required to optimize the execution of the IT team’s strategies
  • Manages, mentors, and coaches to develop a collaborative and dynamic team
  • Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
  • Champion an AI-first approach and promote adoption of AI, Agile, and IT Delivery principles across the enterprise
  • Defuse conflicts, secure consensus, and clarify ambiguous technical or business use cases
  • Lead IT Steer-Co and organize IT structures aligned with business functions and value streams
  • Develop and manage IT intake, prioritization, and portfolio processes for visibility and impact measurement
  • Establish delivery models in JIRA/Azure DevOps, including dashboards, scoring metrics, and continuous integration principles
  • Partner with IT leaders to define release processes, composable architecture strategy, and cadence communication
  • Work with Product Owners/Managers on backlog structuring and requirements gathering
  • Collaborate with business partners to anticipate innovation needs and integrate them into IT’s roadmap
  • Directly manage strategic initiatives and track IT accomplishments
  • Improve delivery velocity and quality across IT teams
  • Ensure governance, compliance, and security are embedded in development stages

Requirements

  • 8+ years of experience in IT delivery and/or program management in complex and challenging business environments, using Agile frameworks
  • 5+ years of hands on and direct experience with JIRA / Azure DevOps (ADO)
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT deliveryprogram managementAgile frameworksportfolio managementbacklog structuringrequirements gatheringcontinuous integrationdelivery modelsimpact measurementAI adoption
Soft skills
leadershipmentoringcoachingcollaborationconflict resolutioncommunicationstrategic planningteam managementcross-functional coordinationgoal setting