Manages highly responsive day-to-day direct client contact by responding to client requests or initiating contacts
Develops effective client-facing communications that include marketing and sales representations and account status updates
Completes Requests for Proposals and Statements of Work with guidance from Business Development executive
Gathers information for wide range of internal resources, ensuring completion and review by appropriate approvers/decisionmakers
Provides input into annual renewal process
Coordinates program setup with various internal teams and clients
Monitors and reports on program performance
Develops and shares account activity/status updates, reporting, and invoicing
Analyzes output and summarizes actionable steps for clients or ConnectiveRx

Requirements

Bachelor’s Degree or equivalent experience
3-5 years in account management with client relationship responsibility or related sales experience in life sciences or related healthcare service provider industry
Strong knowledge of and ability to complete Requests for Proposals (RFP)
Strong knowledge of contracting processes and ability to route Statement of Work (SOW), Purchase Orders (POs), Insertion Orders (IOs), etc.
Broad knowledge of target marketing, preferably in healthcare fields of affordability products, services and client brand strategy
Working knowledge of Med Legal Review (MLR) process
Excellent verbal and written communication skills
Intermediate to expert level proficiency in Microsoft Office applications, specifically Excel, PowerPoint, Outlook, and Teams
Excellent organizational and time management skills
Proactive, results-driven, and self-motivated
Able to effectively prioritize deliverables across time zones and multiple geographies

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementRequests for Proposals (RFP)contracting processesStatement of Work (SOW)Purchase Orders (POs)Insertion Orders (IOs)target marketingMed Legal Review (MLR) process

Soft Skills

verbal communicationwritten communicationorganizational skillstime managementproactiveresults-drivenself-motivatedability to prioritize

Certifications

Bachelor’s Degree