
Associate Director – Program Management
ConnectiveRx
full-time
Posted on:
Location Type: Office
Location: Whippany • New Jersey • Pennsylvania • United States
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Salary
💰 $91,900 - $156,400 per year
Job Level
About the role
- Responsible for leading a team of Program Managers, including providing strategic direction, assisting in the design and implementation of client projects, and identifying and removing roadblocks to meeting client deliverables.
- Oversee the execution and coordination of client deliverables.
- Collaborate with business stakeholders and cross-functional teams to strategically plan and execute on client objectives.
- Management responsibilities including interviewing, hiring, resource planning, training, mentoring/coaching, professional development, developing goals, and annual performance reviews.
- Develop and expand client relationships with new and existing clients, ensuring all major deliverables are met.
- Facilitate client solutions for complex programs, including the development of client strategy and execution plan.
- Support Program Managers with client escalations which may include clearing internal roadblocks for completion of client-requested enhancements.
- Ensure quality standards and client expectations are met.
Requirements
- Advanced knowledge of MS Office, EXCEL, PowerPoint, and ACCESS
- Program/Account Management knowledge in co-pay and specialty products affordability solutions
- Pharmaceutical, pharmacy and/or healthcare experience is a plus
- Demonstrates strong leadership in running large accounts with multiple teammates
- Superior written and verbal communications skills
- Proficient in MS Office suite (Word, Excel, PowerPoint)
- Excellent organizational skills
- Strong analytical skills
- Bachelors: business, marketing, or communications preferred or equivalent experience
- 4+ years of professional client facing experience
- 4+ years of project/program management
- 2+ years of experience managing direct reports.
- Pharmacy or healthcare industry experience is a plus.
Benefits
- Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance.
- The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings.
- Employees may also participate in the company's 401(k) plan, with employer contributions where applicable.
- ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations.
- Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementaccount managementanalytical skillsresource planningclient strategy developmentproject executionperformance reviewsclient deliverables managementtrainingmentoring
Soft skills
leadershipcommunication skillsorganizational skillscollaborationproblem-solvingstrategic planningcoachingrelationship managementteam managementclient escalation support