Salary
💰 $61,900 - $85,200 per year
About the role
- Manage highly responsive day-to-day direct client contact by responding to client requests or initiating contacts to ensure execution and delivery of ConnectiveRx solutions
- Develop client-facing communications including marketing and sales representations and account status updates
- Complete Requests for Proposals and Statements of Work with guidance from Business Development executive
- Gather information from internal resources and ensure completion and review by appropriate approvers/decisionmakers
- Provide input into the annual renewal process
- Coordinate program setup with various internal teams and clients and monitor/report on program performance
- Develop and share account activity/status updates, reporting, and invoicing
- Develop and run reports on financials or performance and analyze outputs to recommend actionable steps for clients or ConnectiveRx
- Contribute to account management strategy and recommend sales planning/revenue growth and process or service improvements
- Develop client presentations and participate in client presentations
- Other duties as assigned
Requirements
- Bachelor’s Degree or equivalent experience
- 3-5 years in account management with client relationship management responsibility or related sales experience in life sciences or related healthcare service provider industry
- Strong knowledge of and ability to complete Request for Proposals (RFP)
- Strong knowledge of contracting processes and ability to route Statement of Work (SOW), Purchase Orders (POs), Insertion Orders (IOs)
- Broad knowledge of target marketing, preferably in the healthcare related fields of affordability products, services and client brand strategy
- Working knowledge of Med Legal Review (MLR) process
- Excellent verbal and written communication skills
- Intermediate to expert level of Proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook, Teams)
- Excellent organizational and time management skills
- Proactive, results-driven, and self-motivated
- Able to effectively prioritize deliverables across time zones and multiple geographies and manage time