Connections Academy

Administrative Assistant

• Accurately enter student information in the Student Information System (SIS) Qmlativ.
• Maintain student records in the learning management system, Pearson Online Classroom.
• Prepare and send requests for cumulative student records, transcripts, special education records, and other educational documents for newly enrolled students.
• Monitor outstanding requests and follow up with previous schools to ensure records are received in a timely manner.
• Process and fulfill requests for student records from other educational institutions, agencies, and authorized parties.
• Verify request validity, ensure compliance with FERPA and school policies, and provide accurate records within required timelines.
• Provide administrative support during peak operational periods, including withdrawals, state reporting, student records, enrollment, attendance, truancy, and reception coverage.
• Maintain confidentiality of student records in accordance with FERPA and school policies.
• Assist the Administrative Assistant team with special projects and initiatives

Seasonal Administrative Assistant

Counselor

• Advise students and families related to academics, career planning and graduation
• Keep abreast of all high school graduation requirements, including special requirements such as community service
• Assist students and parents with the secondary school course selection process according to specific state credit and graduation requirements and student needs and interests
• Advise students with issues related to dropping courses and changing schedules
• Review student transcripts and the entry of credits into the online transcript system
• Work with the administrative assistants to obtain school records from the student’s previous school
• Implement programs for students and families related to interpersonal adjustment issues
• Work with school teams to identify and help families access school and community resources
• Participate in the development of crisis prevention and management plans for the school
• Coordinate a team of middle and high school teachers to help identify students who are “at risk” or “in crisis”
• Act as the main point of contact for these students and families
• Oversee and maintain the Personal Learning Plan (PLP) for each student
• Report and refer critical incidents that jeopardize student well-being
• Assist teachers when students enroll mid-semester
• Help students to research and understand their post-secondary career and educational options
• Educate students and parents about college admissions requirements and financial aid

School Counselor

• Advise students and families related to academics, career planning and graduation
• Keep abreast of all high school graduation requirements
• Assist students and parents with the secondary school course selection process
• Advise students with issues related to dropping courses and changing schedules
• Review student transcripts and the entry of credits into the online transcript system
• Implement programs for students and families related to interpersonal adjustment issues
• Participate in the development of crisis prevention and management plans
• Coordinate a team of teachers to help identify students who are “at risk” or “in crisis”
• Oversee and maintain the Personal Learning Plan (PLP) for each student
• Support families through the school withdrawal process
• Report and refer critical incidents that jeopardize student well-being
• Assist teachers when students enroll mid-semester
• Implement special programs such as Advanced Placement support, SAT and ACT Preparation
• Help students to research and understand their post-secondary career and educational options
• Assist with student preparation of applications for college and jobs
• Collaborate in a Professional Learning Community (PLC)

Manager

• Ensure that the school provides appropriate programs in the least restrictive environment for all students with special needs
• Manage the pre-referral and IEP processes
• Maintain student data
• Communicate with parents
• Ensure that the school operates in compliance with special education law and procedures at all times
• Manage the implementation of the school’s IDEA procedures, including IEP development, placement, evaluation and re-evaluation of students with disabilities
• Maintain documentation within the IEP program and the Education Management System
• Manage the enrollment process for students with IEPs
• Coordinate the set-up and delivery of IEP mandated services to students
• Communicate and consult with all teachers and Learning Coaches regarding the instructional program for students with disabilities
• Writing initial special education evaluations and conducting initial evaluation meetings
• Attending IEP meetings as District Rep
• Routinely review IEPs for compliance alignment
• Manage a small caseload of students as needed
• Assist in the development and proper implementation of IEP or 504 plan mandated accommodations for students with special needs during state testing events
• Communicate directly with parents, as needed, to answer questions
• Develop a working knowledge of Connections Academy’s curricular options

Assistant Special Education Manager

• Advise students and families related to academics, career planning and graduation.
• Implement programs for students related to interpersonal adjustment issues, to include individual and small group counseling services.
• Work with school teams to identify and help families access school and community resources.
• Participate in the development of crisis prevention and management plans for the school and serve as a key member of the Student Support Team (SST).
• Implement efforts to secure complete and accurate records for Connections Academy students.
• Report and refer critical incidents that jeopardize student well-being as obligated by law, administrative regulations, or ethical standards.
• Stay abreast of all state regulations relating to incident reporting and documentation.
• Assist teachers when students enroll mid-semester, making sure that teachers receive guidance on integrating the students into their coursework, and ensuring that previous grades, credits, and evaluations are handled appropriately.
• Ensure students are receiving appropriate phone calls as required by Connections Academy protocol.
• Provide a comprehensive counseling program that includes college/career and social-emotional learning.
• Support professional development activities for teachers and school staff members.
• Serve as Adviser for National Junior Honor Society/National Honor Society.
• Other duties as assigned.

Customer Support

• Advise students on getting back on track and supporting student success in all courses.
• Host weekly meetings with struggling students to make sure they are on task and completing the required work to be successful.
• Assist advisory teacher and course teachers in supporting student success with support in portfolio completion, corrections and academic behavior support.
• Advise students on lesson completion organization and time management.
• Attend and participate in weekly grade level meetings and academic support meetings.
• Assist with behavior interventions for students struggling to be successful in the online setting.
• Keep the advisory teacher apprised of details on student progress.
• Actively listen to student concerns and challenges in order to efficiently identify, mitigate and provide solutions to academic issues and needs.
• Work independently/with team to follow documented processes and procedures when working to solve student issues/concerns.
• Directly support students as the advocate for providing student-centric support and assistance ensuring a positive, professional experience for all students in pursuit of their academic goals and achievements.
• Directly interact and respond to student queries, provide issue resolution, leverage tools and resources to successful academics.
• The Student Support Specialists are expected to be adaptable, flexible, versatile, understanding, calm and caring while exhibiting elevated competency to navigate and utilize the curriculum.
• Teach elective course if needed

Student Support Specialist

• Advise students and families related to academics, career planning and graduation;
• Keep abreast of all high school graduation requirements, including special requirements such as community service, and communicate this information to the High School Coordinator and to the principal;
• Assist students and parents with the secondary school course selection process according to specific state credit and graduation requirements and student needs and interests.
• Advise students with issues related to dropping courses and changing schedules, seeking support as needed, while ensuring that the school’s course selection and drop policies are adhered to;
• Review student transcripts and the entry of credits into the online transcript system;
• Follow procedures to ensure that Connections Academy transcripts are accurate and up-to-date;
• Work with the administrative assistants to obtain school records from the student’s previous school (where applicable) and forwarding student records when appropriate;
• Implement programs for students and families related to interpersonal adjustment issues;
• Work with school teams to identify and help families access school and community resources;
• Participate in the development of crisis prevention and management plans for the school and serve as a key member of the Student Support Team (SST);
• Coordinate a team of teachers to help identify students who are “at risk” or “in crisis”;

High School Counselor

• Ensure the academic success of individual students by utilizing all levels of academic support available and by maintaining a high level of communication with parents to deliver program information and address individual student needs;
• Support the teachers in exhibiting and maintaining a high level of professionalism, instructional support and customer service;
• Act as site leader in office, as required;
• Manage the State Testing Coordinator, counselors and others;
• Assist with state testing in all capacities;
• Assist with enrolling students based on academic performance and our eligibility requirements;
• Active member of the Leadership and State Testing Team
• Exhibit high quality communication with all staff, students and families;
• Provide specified assistance to families in need of additional support to prevent unnecessary withdrawals and encourage a high level of participation;
• Participate in student recruitment efforts including in-state marketing trips, presentations, Q & A sessions and responding to the press;
• Devise and implement virtual methods of creating and maintaining a “school community”;
• Handle any student problems escalated by parents and other counselors;
• Communicate and coordinate any overlapping responsibilities with the school leadership;
• Develop, plan and implement counseling programs for students and families related to academic and career planning and graduation;
• Work with staff to implement and maintain the Personal Learning Plan (PLP) of each student;
• Keep abreast of all high school graduation requirements, and communicate this information to the High School Coordinator and the principal;
• Work with school leadership team to plan and supervise the secondary school course selection process according to specific state credit and graduation requirements and student needs and interests in conjunction.
• Assist students and parents to develop a Four Year Plan for meeting graduation requirements;
• Counsel students with issues related to dropping courses and changing schedules;
• Develop dual enrollment articulation agreements with postsecondary institutions;
• Supervise the review of student transcripts and the entry of credits into the online transcript system;
• Develop and implement procedures to ensure that Connections Academy transcripts are accurate and up-to-date;
• Supervise efforts to secure complete and accurate records for Connections Academy students;
• Generate and authorize official transcripts for families upon request;
• Counsel families through the school withdrawal process, assisting with data collection regarding withdrawal;
• Develop, plan and implement counseling programs for students and families related to interpersonal adjustment issues;
• Report and refer critical incidents that jeopardize student well-being as obligated by law, administrative regulations, or ethical standards;
• Lead school teams in identifying school and community resources and maintain an up-to-date list of those resources, making them available to school teams and families;
• Develop and implement processes to regularly and frequently review the status of each secondary school student related to attendance, participation, and performance;
• Ensure that the counseling staff is able to assist teachers when students enroll mid-semester, making sure that teachers receive guidance on integrating the students into their coursework, and ensuring that previous grades, credits, and evaluations are handled appropriately;
• Research, develop and implement special programs such as Advanced Placement support, SAT and ACT Preparation, and college entrance preparation;
• Understand the requirements for and facilitate the administration of all high school testing, including exit exams, PSAT, SAT, ACT, and AP exams;
• Work with leadership team to design and coordinate high school graduation ceremonies;
• Coordinate a team of middle and high school teachers, helping to identify students who are at risk or in crisis;
• Provide state testing support including logistics for scheduling, tracking participation and contracting for testing facilities;
• Manage/evaluate other school staff as a part of the leadership team
• All other duties assigned

Seasonal Administrative Assistant

School Counselor

School Counselor

Assistant Special Education Manager

School Counselor

Student Support Specialist

High School Counselor

Manager of Counseling