Analyze subscription revenue performance (ARR, MRR, retention, churn, etc) to provide insights that support strategic decision-making
Maintain reports, dashboards, and ad hoc analyses that offer real-time visibility into operational and subscription-based KPI’s
Build advanced financial and analytical models to forecast performance, assess ROI, evaluate business scenarios, and improve forecast accuracy
Identify root causes behind trends in customer retention, product usage, sales velocity and pipeline performance
Monitor leading and lagging SaaS indicators to proactively identify risks and opportunities
Independently identify and pursue industry trends, market developments, and emerging technologies, proactively incorporating relevant insights into analytical approaches and recommendations
Develop dashboards, reports, and ad hoc analyses that support FP&A, GTM, and product leadership
Create compelling visualizations and narratives that help executives understand key trends and metrics
Partner with cross-functional teams to align on definitions for ARR/MRR, churn, cohorts, and other core SaaS measures
Collaborate with data and BI teams to ensure data accuracy and metric consistency (without owning ETL, data engineering, or database development)
Work closely with Product and GTM teams to translate business questions into analytical insights
Maintain clear documentation around methodologies, assumptions, and standard metrics

Requirements

7+ years’ experience in financial analysis, business analytics, or FP&A with 3+ years supporting SaaS/subscription businesses
Bachelor’s Degree in a relevant field
Strong understanding of SaaS metrics: ARR, MRR, retention, churn, cohorts, product adoption KPI's
Proficiency in Excel, Power BI, and SQL (intermediate querying for analysis)
Experience with CRM & ERP systems and subscription business models; Ed Tech experience a plus
Excellent data visualization, storytelling, and executive communication skills
Ability to synthesize complex findings into clear, actionable recommendations
Strong critical thinking, analytical judgment, and attention to detail
High attention to detail, confidentiality, and sound professional judgement
Ability to thrive in a dynamic environment and manage multiple priorities while meeting deadlines

Benefits

100% of premiums for medical, dental and vision coverage
50% for dependent’s medical and dental premiums
Retirement plan + company match up to 3%
Flexible work subsidy: $100 per month for phone and internet costs, office supplies, or commuting costs
16 paid holidays (including winter break and 1 floating holiday)
3 weeks' vacation in first year
Separate sick leave accrual
Monthly contribution to childcare and/or dependent expenses
FSA account
Parental leave
Sabbatical leave
Employee assistance program
Annual wellness reimbursement
Growth and development opportunities
Disability and life insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

financial analysisbusiness analyticsFP&ASaaS metricsExcelPower BISQLdata visualizationanalytical modelingforecasting

Soft Skills

executive communicationcritical thinkinganalytical judgmentattention to detailstorytellingsynthesizing findingsactionable recommendationscollaborationadaptabilitytime management