Connect One Recruitment

Sales

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
• Serve as subject matter expert for nCino and Salesforce
• Partner with Salesforce and nCino administrators to align configurations and process flows with platform best practices, transparency, and maintainability.
• Partner with stakeholders across lending, operations, risk, and IT to design workflows, drive testing, increase visibility of nCino data, improve overall processes, and drive system adoption
• Support the daily activities required to maintain and grow our Salesforce.com/nCino capabilities
• Understand, gather and refine complex business needs from a diverse set of stakeholders translating problems into structures requirements and future process flows
• Effectively compile and document business needs into features, scalable configurations, and user stories necessary for system design, development and implementation
• Ensure that the development work maximizes value, addresses data impacts, and aligns with overall business strategy
• Validate configured workflows against business requirements and regulatory expectations
• Coordinate, lead and execute end-to-end testing (including system integration, and user acceptance testing) across multiple teams and environments
• Support change management including documentation, training materials, and go-live readiness
• Provide post-implementation support and contribute to continuous improvement initiatives
• Effectively radiate information to business stakeholders

Salesforce/nCino Business System Analyst

Full-stack Engineer

• Serve as the primary architect and lead developer of our core banking technology
• Manage a multi-disciplinary team of engineers, setting coding standards, conducting peer reviews and mentoring the team.
• Lead the design and implementation of internal APIs to ensure seamless data flow between tech eco-system.
• Champion the use of AI tools to automate repetitive coding tasks, generate documentation and decrease the time-to-market for new features.
• Establish automated testing frameworks to guarantee banking-grade reliability and system integrity.
• Architect and implement CI/CD pipelines to transition from manual deployments to streamlined, automated delivery cycles.
• Design and maintain the technology roadmap for internal applications to ensure they support the bank’s current and future business needs.
• Work closely with IT operations, cybersecurity, innovation and business units to ensure the successful implementation of software initiatives.

Principal Software Engineer

Salesforce Administrator

• Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing clients excellent service, always striving to make CNOB “A Better Place to Be”
• Supervision and growth of the nCino/Salesforce.com Administrators Team.
• Serve as the internal Subject Matter Expert on nCino/Salesforce.com and its uses within the banking industry.
• Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
• Design, document, build, test, and deploy enhancements to nCino custom objects, page layouts, workflows, alerts, reports, and complex dashboards as needed by end users.
• Maintain user roles and profiles, security settings, access settings etc.
• Manage the loan life cycle within the nCino/Salesforce.com platform and introduce best practices.
• Develop and maintain processes, features and functionality to continuously improve data quality, process integrity and productivity with the assistance of the end users.
• Partner with Commercial Lending, Credit Administration and other business users to identify opportunities for improved business results.
• Monitor user adoption and respond as needed to improve adoption rates through additional training, communication, system modification or other resources in conjunction with the nCino Business Systems Analyst.
• Develop a change management program to ensure effective implementation of new releases and updates in conjunction with the nCino Business Systems Analyst.
• Partner with business users and the nCino Business Systems Analyst to identify management reporting needs; design and maintain necessary reports, dashboards and associated documentation.
• Work with key business stakeholders and IT to ensure successful product roll outs and releases.
• Manage day to day user provisioning and permission management.

Salesforce/nCino Business System Analyst

Principal Software Engineer

Senior nCino/Salesforce Administrator