Salesforce/nCino Business System Analyst

Connect One Recruitment

Business Systems Analyst at ConnectOne Bank focusing on Salesforce configurations and workflows. Collaborating across teams to design solutions that enhance the loan lifecycle and improve processes.

Posted 6/2/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Support the Bank’s “People First” focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing all clients excellent service, always striving to make CNOB “A Better Place to Be”.
Serve as subject matter expert for nCino and Salesforce
Partner with Salesforce and nCino administrators to align configurations and process flows with platform best practices, transparency, and maintainability.
Partner with stakeholders across lending, operations, risk, and IT to design workflows, drive testing, increase visibility of nCino data, improve overall processes, and drive system adoption
Support the daily activities required to maintain and grow our Salesforce.com/nCino capabilities
Understand, gather and refine complex business needs from a diverse set of stakeholders translating problems into structures requirements and future process flows
Effectively compile and document business needs into features, scalable configurations, and user stories necessary for system design, development and implementation
Ensure that the development work maximizes value, addresses data impacts, and aligns with overall business strategy
Validate configured workflows against business requirements and regulatory expectations
Coordinate, lead and execute end-to-end testing (including system integration, and user acceptance testing) across multiple teams and environments
Support change management including documentation, training materials, and go-live readiness
Provide post-implementation support and contribute to continuous improvement initiatives
Effectively radiate information to business stakeholders

Requirements

What you’ll need

Strong “People First” interest and ability.
Deep understanding of commercial banking processes, credit lifecycles, and industry regulations
Proficient in requirements development, business process modeling, and information systems architecture
Proven ability to convert complex business needs into functional system behaviors, data models, and integration specifications
Specialized knowledge of configuring and optimizing the nCino platform within a financial services environment
Dedicated to improving business efficiency by aligning system capabilities with critical user workflows
Strong facilitation, presentation, and communication skills (verbal and written)
Experience working on project teams and a solid understanding of the typical roles and responsibilities
Excellent attention to detail while also having the ability to understand the big picture
Strong data management and analytical skills
Time management and organizational skills
Comfort operating in fast-moving and ambiguous environments while maintaining structure and quality
Proven ability to lead requirements conversations, challenge assumptions, and drive clarity
3+ years as a Business Systems Analyst or Business Analyst supporting enterprise platforms

Benefits

Comp & perks

World class health, vision, and dental benefits on day one
401k with employer match
Hybrid work from home (depending on role)
Employee appreciation events (team building, softball games, food truck days, etc..)
Employee assistance programs (EAP)
Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
Tuition reimbursement
Employee Discount perks
CNOB Community Service Events
…and much, much more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

nCinoSalesforcerequirements developmentbusiness process modelinginformation systems architecturedata managementanalytical skillssystem integrationuser acceptance testingconfiguration optimization

Soft Skills

communication skillsfacilitation skillspresentation skillsattention to detailtime managementorganizational skillsproblem-solvingadaptabilitycollaborationleadership