Build & Lead the RCM Operation
Build Nvera's RCM operation from zero — people, process, technology, and infrastructure
Hire and develop a team of 10–20, with the explicit goal of automating yourself out of needing more headcount over time
Build SOPs, training documentation, and quality assurance frameworks that scale
Oversee offshore team components as needed, ensuring quality and compliance across geographies
Design & Implement AI-First Workflows
Design and implement AI-first workflows across the entire revenue cycle: eligibility verification, charge capture, claims submission, denial management, payment posting, collections, and patient billing
Partner with the engineering and AI team to build or configure practice management and billing systems that support autonomous operation
Drive continuous automation initiatives that reduce manual touchpoints and increase throughput
Own the Numbers
Own all key RCM metrics: clean claim rate, days in A/R, denial rate, first-pass resolution rate, net collection rate, cost-to-collect, and charge lag
Manage deductible hold strategies and patient journey workflows that maximize backend collections
Develop reporting dashboards and analytics that provide full visibility into revenue cycle performance for both internal leadership and clients
Client-Facing Leadership
Serve as a revenue cycle consultant to clients — advising on payer contracting, value-based care models, and reimbursement optimization
Lead client-facing efforts in early stages: pitching prospects, onboarding new clients, and de-escalating provider concerns
Stay Ahead of the Industry
Stay current on CMS regulations, payer policy changes, and industry trends that affect billing and reimbursement
Continuously evaluate new tools, platforms, and automation opportunities to keep Nvera ahead of the curve

Requirements

10+ years of progressive revenue cycle management experience, with at least 5 years in a senior leadership role (VP, SVP, or equivalent)
Proven experience building an RCM operation from scratch — not just managing an inherited team
Demonstrated track record of growing and scaling RCM teams from small to large (50+ FTEs)
Deep analytical capability: you think in metrics, build dashboards, and use data to drive every decision
Hands-on experience with practice management systems — ideally you've helped build, configure, or spec one from the ground up
Strong working knowledge of AI, automation, and RPA tools as applied to revenue cycle workflows
Experience managing offshore teams and maintaining quality across distributed operations
Expertise in value-based care models, payer contracting, and reimbursement optimization strategies
Familiarity with revenue cycle optimization platforms (eligibility engines, claim scrubbers, denial management systems, etc.)
Deep knowledge of deductible hold management and patient financial journey optimization
Multi-specialty billing experience across at least 3–4 of the specialties listed above
Excellent client-facing communication skills — you can pitch, consult, present, and de-escalate with equal confidence
Self-managing, fast-moving, and innovative — you don't wait for permission to improve things
Background in EMS billing and ambulance transport reimbursement (preferred)
CPC, CPMA, CHBME, or equivalent certification (preferred)
Experience working within a healthcare technology company (not just a billing company) (preferred)
Familiarity with HIPAA compliance, BAA management, and healthcare data security requirements (preferred)

Benefits

Unlimited PTO
Medical, Dental, Vision, and supplemental insurance options
401(k) Plan with 3.5% Company Match
Company-provided equipment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

revenue cycle managementdata analyticsdashboard developmentpractice management systemsAIautomationRPA toolsdeductible hold managementmulti-specialty billingreimbursement optimization

Soft Skills

client-facing communicationleadershipself-managementinnovationconsultingpresentationproblem-solvingteam developmentquality assurancede-escalation

Certifications

CPCCPMACHBME