Own AI intake and delivery across Sales and CSG: run intake, clarify business problems, define requirements and success metrics, prioritize the backlog, and drive initiatives from 0 to 1 through release and iteration.
Build and ship AI workflows end-to-end: map current-state processes, identify friction, design future-state workflows, and implement agents and automations that teams can rely on day to day.
Partner cross-functionally to unblock delivery: work day-to-day with Sales, Customer Success, Marketing Ops, Business Technology, Data Science, Finance, and Legal to align on requirements, data usage, governance, and measurable outcomes.
Build with guardrails: embed permissioning, auditability, and compliance requirements into workflows from day one.
Launch what you build: drive rollout with lightweight enablement (training assets, office hours, comms), gather feedback, and continuously improve workflows after release.
Own quality and operational rigor: create test plans, run QA, manage prompt and workflow versioning, and maintain documentation, runbooks, and release notes so delivery is safe and repeatable.
Measure impact and iterate: track adoption and performance, validate results in partnership with Ops and Analytics, and continuously improve workflows based on usage and outcomes.

Requirements

3 to 7+ years in Revenue Operations, GTM Systems, Sales Ops, CS Ops, Business Systems, or similar roles improving GTM execution through process, systems, and automation.
A pattern of taking ambiguous GTM problems, getting to the root cause fast, and shipping improvements that teams actually adopt.
Strong judgment and follow-through: you surface tradeoffs early, close open loops, and keep work moving from idea to rollout to iteration.
Comfort with the technical basics that power modern GTM automation, including APIs/webhooks, JSON payloads, and SQL for validation or analysis (BigQuery preferred).
Salesforce fluency and comfort working across pipeline, lifecycle, and post-sales workflows.
Hands-on experience with Relevance AI, Momentum, Clay, Gemini, or Claude.
Familiarity with GTM Systems like Salesloft, Zoominfo, Clari, D&B, DemandTools and common Sales and CSG workflows.
Experience building AI workflows with governance patterns (access controls, auditability, feedback loops).

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI workflowsAPIswebhooksJSONSQLSalesforceRelevance AIMomentumClayBigQuery

Soft Skills

judgmentfollow-throughproblem-solvingcross-functional collaborationcommunicationiterationfeedback gatheringquality assuranceoperational rigorprocess improvement