Conference Catalysts

Operations

• Maintain ownership of a limited portfolio of complex conferences to stay connected to execution and evolving client needs.
• Oversee all aspects of conference delivery including logistics, timelines, budgets, vendor coordination, and onsite operations.
• Serve as the team's senior escalation point for conference-related challenges and client needs.
• Lead the development, implementation, and ongoing refinement of training programs for the Conference Management unit.
• Oversee onboarding and continuous development of staff to ensure consistent skill progression across the unit.
• Conduct performance management responsibilities including goal setting, performance evaluations, and development planning.
• Ensure team members adhere to company policies, operational standards, and communication expectations.
• Conduct final reviews of key deliverables including RFPs, contracts, budgets, and publications.
• Identify inefficiencies and implement scalable process improvements across the unit.
• Establish and reinforce best practices across all conference management activities.
• Communicate updates related to training, systems, and process changes across the unit.

Associate Director, Conference Management Operations

Accounting Manager

• Reconcile company and employee credit card transactions and ensure accurate tracking of budgets.
• Perform monthly bank account reconciliations and investigate discrepancies.
• Maintain and continuously validate the accuracy of financial records across internal accounting systems.
• Assist with periodic internal financial audits in coordination with the CEO.
• Monitor financial workflows and identify discrepancies, inefficiencies, or process improvements.
• Prepare and issue client invoices for Conference Management, Operations Management, and Digital Solutions services.
• Monitor incoming payments and ensure accurate tracking of accounts receivable.
• Respond to client billing inquiries and coordinate with internal stakeholders to resolve discrepancies.
• Monitor outstanding invoices, proactively follow up on payment status, and support timely collection of receivables.
• Maintain clear documentation of billing workflows and client financial records.
• Coordinate employee expense reimbursement cycles, communicate timelines, and ensure compliance with internal policies.
• Review and validate submitted expense reports for completeness and accuracy.
• Recommend improvements to expense management processes and documentation.
• Process vendor payments and other financial disbursements via check, credit card, or electronic transfer.
• Maintain accurate documentation and tracking of payment requests, ensuring transparency and audit readiness.
• Collaborate with internal business units to ensure financial data and billing processes align with client contracts and operational workflows.
• Support audit review of final conference budgets prior to financial close.
• Support the preparation of client financial reports when requested.
• Serve as a financial administrative liaison for clients regarding accounts payable and receivable matters.

Associate Director, Conference Management Operations

Accounting Associate