Prepares benefit calculations and reports (e.g., accurate payment of vendor monthly billings, employee leave, and terminations)
Prepares year-end benefit statements and benefit record updates
Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates
Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums
Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees
Processes relocation documentation and payments (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts)
Prepares offers, terms, and conditions letters
Performs other duties as assigned and complies with all policies and standards
Requirements
Vocational training, certifications, licensures, or equivalent experience
Proficiency in analytical or operational processes and established procedures
Experience preparing benefit calculations and year-end benefit statements
Experience with benefit open enrollment, system testing, and employee self-service enrollment
Experience processing relocation documentation and payments (visas, bank setup)
Ability to guide employees in completion of forms, claims, calculation of benefits, and premiums
Experience liaising with actuarial staff, consultants, administrators, and insurance representatives
Ability to prepare offers, terms, and conditions letters
Portuguese bilingual proficiency
Benefits
Hybrid work arrangement
Conduent is an Equal Opportunity Employer and provides reasonable accommodation for applicants with disabilities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
guiding employeesliaisingcommunicationanalytical skillsoperational processesattention to detailproblem-solvingorganizational skillsinterpersonal skillscustomer service