Conduent

HR Solutions Services Associate III – Portuguese Bilingual

Conduent

full-time

Posted on:

Location Type: Hybrid

Location: Pasay City • 🇵🇭 Philippines

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Job Level

JuniorMid-Level

About the role

  • Prepares benefit calculations and reports (e.g., accurate payment of vendor monthly billings, employee leave, and terminations)
  • Prepares year-end benefit statements and benefit record updates
  • Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates
  • Guides employees in the completion of appropriate forms, claims, calculation of benefits, and premiums
  • Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees
  • Processes relocation documentation and payments (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts)
  • Prepares offers, terms, and conditions letters
  • Performs other duties as assigned and complies with all policies and standards

Requirements

  • Vocational training, certifications, licensures, or equivalent experience
  • Proficiency in analytical or operational processes and established procedures
  • Experience preparing benefit calculations and year-end benefit statements
  • Experience with benefit open enrollment, system testing, and employee self-service enrollment
  • Experience processing relocation documentation and payments (visas, bank setup)
  • Ability to guide employees in completion of forms, claims, calculation of benefits, and premiums
  • Experience liaising with actuarial staff, consultants, administrators, and insurance representatives
  • Ability to prepare offers, terms, and conditions letters
  • Portuguese bilingual proficiency
Benefits
  • Hybrid work arrangement
  • Conduent is an Equal Opportunity Employer and provides reasonable accommodation for applicants with disabilities

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
benefit calculationsyear-end benefit statementsbenefit open enrollmentsystem testingemployee self-service enrollmentrelocation documentationpayment processingclaims processingpremium calculationoffer preparation
Soft skills
guiding employeesliaisingcommunicationanalytical skillsoperational processesattention to detailproblem-solvingorganizational skillsinterpersonal skillscustomer service
Certifications
vocational trainingcertificationslicensures
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