Conduent

Delivery Manager – Loan Manager

Conduent

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $97,000 - $126,000 per year

About the role

  • Managing day-to-day client delivery, operations, and project execution for Loan Manager.
  • Driving contract renewals, new account portfolio setups, and cross-sell opportunities with partner services.
  • Collaborating with internal teams to provide strategic insights for the roadmap, testing new releases, and problem-solving for platform and business unit success.
  • Advising clients and prospects with expert guidance on loan/lease servicing to improve efficiency and profitability.
  • Preparing monthly management reports and delivering business and technical consulting that drives project revenue.
  • Monthly billing and contract management to ensure accuracy and timeliness of invoices to client(s).
  • Supporting sales enablement including Loan Manager demos, presentations and industry conferences.

Requirements

  • Ability to leverage knowledge of loan or lease servicing software and business operations; experience with the Shaw platform is highly desired, or experience on any loan or lease servicing platform as a user or in a support role.
  • Understanding of technical and business aspects of software platforms, including API and client/partner integrations.
  • Excellent verbal and written communication skills and ability to flex communication style with technical and business clients and team members.
  • Ability to collaborate and work well with people from many different disciplines with varying degrees of technical experience, and build strong relationships.
  • Passion for and a desire to delight the customer and build trusted and strong client relationships.
  • Ability to managing multiple client projects simultaneously while tracking requests and resolving issues.
  • Ability to solve complex problems creatively and trouble shoot by analyzing systems, processes, and data structures.
  • Bachelor’s degree in business, Computer Science, AI or related field or equivalent work experience.
Benefits
  • Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
  • Retirement Savings: Robust programs to help you secure your financial future.
  • Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
  • Career Growth Opportunities: Paths for advancement within a global organization.
  • Paid Training: Learn while you earn with award-winning learning platforms.
  • Paid Time Off: Competitive PTO packages to help you recharge.
  • Great Work Environment: Join an award-winning culture that values diversity and inclusion.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
loan servicing softwarelease servicing softwareAPI integrationsclient integrationsproject managementdata analysisproblem-solvingbusiness consultingcontract managementbilling management
Soft Skills
communication skillscollaborationrelationship buildingcustomer serviceproblem-solvingtime managementcreativityflexibilityteamworkadaptability