Conduent

Case Management Associate

Conduent

full-time

Posted on:

Location Type: Hybrid

Location: Warren • Missouri • United States

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Salary

💰 $24 per hour

About the role

  • Responsible for providing legal support to the customers including:
  • Processing physical mail
  • Preparing Discovery Tracking logs for assigned matters
  • Submitting document request to various contracts for assigned matters
  • Scheduling and participating in custodian interviews or conference calls
  • Producing and Managing document productions for assigned matters
  • Providing general litigation support to the customers as needed.

Requirements

  • Must have a Bachelor's Degree in Paralegal Studies or a Bachelor's Degree in any field, accompanied by a paralegal certificate.
  • Be at least 18 years or older
  • Have a High School Diploma, or equivalent
  • Be able to successfully pass a criminal background check
  • Have previous customer service experience
  • Demonstrate problem solving abilites & critical thinking skills
  • Demonstrate good communication skills (verbal/written)
  • Proficient in MS Office products
  • Demonstrate organizational skills and ability to multi-task
  • Demonstrate time and task management skills
  • Conduct keyword searches
  • Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
  • Must have the ability to connect with an ethernet cable to a modem/router
  • Live in one of the following states AL, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY
Benefits
  • Paid Training
  • Career Growth Opportunities
  • Full Benefit Options
  • Great Work Environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
paralegal studiesdocument productiondiscovery trackingkeyword searchescustomer serviceproblem solvingcritical thinkingtime managementtask managementmulti-tasking
Soft Skills
communication skillsorganizational skills
Certifications
paralegal certificate