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About the role
- Provide broad Employee Relations support to all business units.
- Participates and liaises centralized HR services across employee data, talent acquisition operations, benefits, grievance procedures and leaves.
- Communicates services with the internal and external HR information systems, HR program managers and specialists.
- Research and answers problems in a timely manner, finding the root cause of issues to provide accurate answers and facilitate appropriate solutions.
- Identify and drive process improvements.
- Interpret, review and revise Conduent policies, procedures, and guidelines.
- Coordination with operations and other departments
- All other duties assigned.
Requirements
- Bachelor’s Degree or HR Work Experience.
- Communication: Excellent written and verbal English communication skills.
- Organized: Must be organized and able to follow a systematic method of completing tasks.
- Ability to prioritize and work on a team structure.
- Analytical Skills: Must be able to think and reason to solve a problem.
- Problem Solving: Must be able to find solutions within the Conduent guidelines, Federal guidelines and in the best interest of the parties involved.
- Proficient in the MS Office tools.
- Must consent to and successfully clear all required pre-employment screenings (background, drug screen).
- Previous experience in a transaction processing and/or outsourcing environment (desired)
- HR Certification (PHR/SPHR or SHRM-CP/SHRM-SCP) (desired)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR Work ExperienceAnalytical SkillsProblem Solving
Soft Skills
CommunicationOrganizedAbility to prioritizeTeamwork
Certifications
PHRSPHRSHRM-CPSHRM-SCP