Conduent

Technical Business Analysis Engineer III

Conduent

full-time

Posted on:

Location Type: Hybrid

Location: Kochi • India

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Job Level

SeniorLead

Tech Stack

SQL

About the role

  • Initiate/Kick Off Project
  • Create project plan with relevant details such as (WBS, Effort Estimations)
  • Task Allocation & Track deliveries for against SLA
  • Risk Management and Mitigation
  • Create & Maintain project management routines
  • Initiate/Lead & Conceptualize to implement ideas of process automation
  • Follow the standard practices and procedures specific to your Tower
  • Create & Maintain necessary project documents
  • Helps drive associate engagement & related associated issues
  • Initiate & Identify user technical/ functional training needs and devise and managing user training programs
  • Track performance of project team members and takes appropriate action
  • Responsible for project/client communication
  • Client level ownership
  • Manage internal stakeholder communication
  • Manage Offshore/Onshore Interaction and Stakeholder Communication
  • Escalation Management
  • Interprets very complex business needs and translates them into system requirements
  • Strong understanding of Health & Welfare Domain and is required to comprehend Business Requirement Documents (BRD)
  • Review/Maintain BRD for system gaps & domain compliance
  • Interprets requirements to create/update systems specifications
  • Leverages previous knowledge and expertise to achieve results with teams and can complete work self-guided.
  • Uses best practices and understanding of business issues to improve products and services.
  • Able to lead multiple HW clients and resources successfully
  • Able to manage competing priorities
  • Able to lead client calls and put the technical view for smooth functioning of client
  • Create & Review Test Plan & Test Execution results
  • Final sign-offs on delivery

Requirements

  • Requires minimum 8 years of Health & Welfare experience
  • Strong problem solving skills, analytical and communication knowledge
  • Strong Health & Welfare Domain knowledge is mandatory
  • Strong knowledge of RKS/BA7 platform is preferred
  • Strong knowledge in MS Office, SQL
  • Good understanding of all standard Procedure Documents
  • Good Knowledge of Testing Procedures
  • Strong team player
  • Should be able to Coach & mentor team members
  • Good project management skills
  • Manage stakeholder communication (internal/external)
  • Lead client projects independently & should be able to handle multiple clients
  • Understanding of overall OTS methodology
  • Good people management skill

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementrisk managementprocess automationeffort estimationsWBSSQLtesting proceduresBRDRKSBA7
Soft skills
problem solvinganalytical skillscommunicationteam playercoachingmentoringstakeholder managementprioritizationclient managementengagement