Conduent is the world’s largest provider of diversified business process services with capabilities in transaction processing, automation, analytics, and constituent experience.
Lead large, complex enterprise-wide projects or multiple medium-scale ones; coordinate with PMO and project team members.
Apply established PMO methodology, governance, and status reporting; enable initiating, planning, executing, monitoring, controlling, and closing to achieve benefits.
Maintain relationships with IT and Business Unit leads to manage expectations of service, work products, timing, and delivered value.
Proactively identify and manage risks and issues; track progress of program activities and consolidated project benefits.
Support portfolio management decision process through creation of charters, scope statements, risk assessments, budgets and value discussions.
Support the PMO in implementing standard program/project management practices, templates, tools, and team leadership.
Requirements
4-5 years or more of experience in a Program Manager or Project Manager role in technology-driven programs/projects.
Direct experience in leading/managing full lifecycle projects, or subsections of large/complex projects.
Knowledge in Benefits Administration preferred in the areas of Health and Welfare Defined Contributions and Defined Benefits.
Demonstrated experience in project risk management.
Relationship management and business development experience.
Strong planning, organizational, leadership, meeting facilitation and negotiation skills.
Ability to perform critical analysis of complex projects.
Ability to perform preliminary project cost estimates in support of design process.
Ability to effectively interview and interact with project executive sponsors, project team, and external consultants.
Strong interpersonal skills, including strong verbal and written communication skills, the ability to make effective presentations, and communicate technical concepts to non-technical stakeholders.
Demonstrated integrity within a professional environment.
Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint.
In-depth Project Management Institute (PMI) Knowledge Areas and demonstrated proficiency preferred.
Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related field required or equivalent years’ experience.
Certified or pursuing certification as a Project Management Professional (PMP) preferred.
Master's Degree in Computer Science, Information Systems, Business Administration, or related field (nice to have).