Conducive Consulting

Customer Success Manager

• Be the primary advocate for clients and ensure smooth communication with internal teams
• Collaborate with Sales to facilitate renewals and service upgrades
• Maintain and elevate client relationships

Accounts Receivable

• Lead end-to-end delivery of Splunk SOAR engagements, including requirements gathering, solution design, configuration, and deployment
• Collaborate with client SOC teams to assess automation needs and translate them into playbooks and workflows
• Integrate Splunk SOAR with a wide range of security tools (SIEM, EDR, ticketing, threat intel platforms, firewalls, etc.)
• Provide best-practice guidance on SOAR platform operations, governance, and scalability
• Train and mentor client staff on Splunk SOAR usage, playbook development, and operational workflows
• Conduct performance optimization, troubleshooting, and ongoing support of SOAR solutions
• Collaborate with internal Conducive Consulting teams to contribute to methodology, accelerators, and reusable assets
• Stay current on emerging Splunk features, SOAR capabilities, and security automation trends

Splunk SOAR Specialist

Account Executive

• Build and maintain strong relationships with Splunk and Cribl sales representatives to jointly drive pipeline and close deals.
• Prospect and self-source leads through cold calling, outbound campaigns, and networking within assigned territories.
• Manage the entire sales cycle, from lead generation to close, ensuring accurate forecasting and effective pipeline management.
• Collaborate with internal teams and channel partners to maximize deal velocity and customer success.
• Represent Conducive Consulting at industry trade shows, conferences, and networking events to expand market presence.
• Consistently meet or exceed sales quotas and activity metrics.

Customer Success Manager

Splunk SOAR Specialist

Mid-Market Account Executive, SLED