Condominium Authority of Ontario

Communications

• Serve as the go-to person for web content management and creation
• Be a coach and mentor to junior team member
• Become a condo expert who can translate consumer protection information into clear, plain-language, actionable messages that drive results and align with CAO’s voice.
• Oversee roll out of new and updated web content in response to changes in the law, sector dynamics, what’s in the news and what CAO would like to promote.
• Bring a creative voice to the table for how CAO can leverage its website to promote its initiatives and better serve its clients
• Work closely with colleagues and external vendors to ensure website content is optimized for accuracy, user experience and search engine visibility.
• Provide meticulous review of content, using latest AI tools and tactics as necessary.
• Establish and refine processes to continuously audit and enhance CAO web content
• Manage web communication projects from planning to execution, ensuring deadlines are met, budgets are adhered to, and objectives are achieved.
• Coordinate cross-functional teams, including designers, writers, and external vendors, to deliver high-quality work.
• Champion the ongoing implementation of branding guidelines.
• Track project milestones, ensure timely delivery, and communicate progress to stakeholders.
• Collaborate with external vendors to manage translation of web content into French
• Perform other related duties as required.

Senior Digital Communications Advisor