Concord Academy Memphis

Artificial Intelligence

• Implementation of production ready models in the areas of Natural Language Processing, Image Processing, and Machine Learning
• Work on rapid-prototypes, development, and implementation of scalable ML models in the development of the E2E product with the help of Machine Learning and Natural Language Processing
• Converting the prototype into algorithmic framework
• Coming up with algorithmic approaches to handle the problem statements
• Demonstrating the model performance and its value addition to the platform
• Deployment of the ML models into cloud
• Closely working with our Engineering / DevOps teams in implementing solutions at scale
• Monitoring production logs
• Root Cause on anomalies and fixing

AI Engineer

Salesforce Administrator

• Support the design, development, and integration of Salesforce Sales Cloud and Service Cloud applications. Manage and resolve support requests, including configuration changes and bulk data updates, from the Salesforce user base while exercising appropriate change controls. Help implement, test, and support Salesforce CPQ, Revenue Cloud, and billing integrations with NetSuite. Rigorously follow and extend security and compliance controls to safeguard data and protect data privacy. Work with business stakeholders to understand requirements. Participate in Agile development practices. Develop and maintain change management and release practices for Salesforce and integrated business applications.

Account Executive

• Own the full sales cycle from prospecting to close for enterprise healthcare accounts.
• Develop and execute strategic account plans to penetrate and expand within healthcare systems.
• Build trusted relationships with C-suite, IT, and clinical operations leaders.
• Deliver compelling solution presentations and ROI-driven proposals.
• Collaborate cross-functionally with marketing, product, and customer support teams.
• Maintain accurate pipeline and forecasting in CRM (Salesforce).
• Stay informed on healthcare regulations (HIPAA, HITRUST) and industry trends.

AI Engineer

Salesforce Administrator

Enterprise Sales Executive