Concord

Software Engineer

• Assist in developing and modifying MuleSoft flows to support the migration from AX2012 to NetSuite
• Build and test System and Process APIs using existing design patterns
• Support unit testing, data mapping validation, and defect resolution
• Work with senior developers to implement SuiteQL-based subflows and authentication components
• Participate in integration and UAT testing cycles
• Support deployment activities and post-go-live troubleshooting under senior developer guidance

Mulesoft Developer

Accounting Manager

• Process bill payments via checks, wires and ACH transfers; accurately record transactions in QuickBooks.
• Generate biweekly reports for the AP Coordinator.
• Maintain accurate records and vendor data in Salesforce (SF).
• Record and reconcile credit card expenses.
• Analyze credit card expenses by vendor; track vendor usage and provide recommendations.
• Prepare journal entries for month end accruals.
• Apply A/R payments and investigate discrepancies or missing remittances.
• Perform A/R collections efforts, including regular follow-ups with customers to ensure timely receipt of payments.
• Record daily bank transactions, including A/R payments and drafts.
• Conduct expense analysis.
• Provide support in preparation for the annual financial audit, as needed.

Accounting Coordinator – AP/AR Focus

Consultant

• Lead Epicor development initiatives with an emphasis on manufacturing, supply chain, inventory, and production workflows.
• Design, develop, and maintain Epicor customizations using C# / VB.NET, WinForms, BPMs, BAQs, and Dashboards.
• Build and optimize SQL queries, stored procedures, and SSRS reports to support operational reporting and analytics.
• Support workflow automation and integrations (REST/SOAP, Service Connect, external applications).
• Ensure alignment of ERP solutions with best practices in manufacturing and supply chain management.
• Collaborate with business analysts to translate functional requirements into scalable technical solutions.
• Provide technical leadership, mentoring, and best practice guidance to support analysts.
• Oversee deployments, environment management, and performance tuning.

Senior Epicor Consultant

DevOps Engineer

• Design, develop, and maintain scalable and reliable enterprise software and cloud platforms
• Implement and manage CI/CD pipelines to automate build, test, and deployment processes
• Operate and optimize cloud infrastructure (AWS, Azure, GCP) for performance, scalability, and reliability
• Apply SRE principles (monitoring, incident response, capacity planning) to ensure platform stability
• Develop scripts and tools to automate operational tasks and improve engineering efficiency
• Ensure security compliance through best practices and regular assessments
• Collaborate with engineering, operations, QA, and security teams to deliver integrated solutions
• Document technical processes and infrastructure configurations for transparency and repeatability
• Translate business and customer requirements into technical solutions
• Explore and apply emerging technologies, including generative AI, to enhance software capabilities
• Report to the Manager of DevSecOps Engineering and work alongside a collaborative team of engineers

• Lead the design and engineering of scalable, secure, and resilient enterprise software and cloud platforms
• Define and implement best practices in software development, DevSecOps, and infrastructure automation
• Oversee deployment, monitoring, and maintenance of platforms using SRE principles
• Architect and manage cloud infrastructure (AWS, Azure, GCP) focusing on performance, cost-efficiency, and compliance
• Lead the development and optimization of CI/CD pipelines and Infrastructure as Code (IaC) practices
• Guide the adoption of containerized and serverless architectures (Docker, Kubernetes, AKS, Azure Functions)
• Ensure adherence to security standards, conduct risk assessments, and drive compliance initiatives
• Translate complex business requirements into scalable technical solutions and roadmaps
• Mentor and coach engineering teams, fostering a culture of collaboration and continuous improvement
• Explore and integrate generative AI technologies to enhance automation and software capabilities
• Report to the Manager of DevSecOps Engineering and collaborate with a global DevOps community

Lead DevOps Engineer

Director

• Establish and champion the user-centered design vision for Concord.
• Lead, mentor, and develop a high-performing UX & Design team; set goals and conduct performance reviews.
• Manage team resources, allocate projects effectively, and foster a culture of collaboration and innovation.
• Develop and implement a comprehensive UX strategy aligned with business objectives.
• Oversee the entire design process from user research and ideation to prototyping and testing.
• Define and maintain design standards and guidelines; ensure quality and consistency across projects.
• Collaborate with cross-functional teams (development, product management) to integrate design into the development process.
• Plan and conduct user research studies and analyze user data to inform design decisions.
• Ensure visual design and branding consistency; collaborate with marketing as needed.
• Lead client meetings and presentations; build strong client relationships and act as a trusted advisor.
• Accurately plan team work with project managers, assist in creating/reviewing SOWs, and help manage time against budgets.
• Serve as SME for UX & Design-related sales pursuits and contribute to marketing and sales activities.

Director of Experience and Design

• Design, develop, and maintain AEM components, templates, and workflows.
• Implement and optimize new features including schema rebuilds, third-party tool integrations, dealer locator enhancements, and Algolia search integration.
• Contribute to ETL processes and ensure smooth data flows between AEM and external systems.
• Collaborate with cross-functional teams on SEO initiatives and site performance improvements.
• Ensure code quality, security, and performance standards are consistently met.
• Participate in Agile ceremonies and actively contribute to increasing team capacity and velocity.
• Troubleshoot and resolve issues across the AEM ecosystem.
• Drive delivery of high-impact features from a well-defined backlog.

Adobe Experience Manager Developer

• Design, build, and maintain cloud infrastructure with a focus on reliability, scalability, and security
• Implement automation, monitoring, and observability solutions to improve system performance and incident response
• Work directly with customers, including LATAM stakeholders, to understand needs and resolve issues effectively
• Own the success and reliability of assigned products by driving issues through to resolution, no matter how complex
• Collaborate with cross-functional teams to troubleshoot, resolve, and prevent production incidents
• Continuously seek opportunities to optimize systems and processes through innovation and creative problem-solving
• Participate in delivery accelerator program to support mission-critical products

Senior Site Reliability Engineer, SRE

Strategy

• Experimentation Strategy: Plan and run experimentation programs (A/B and multivariate tests) to validate hypotheses and optimize content, offers, and targeting. Derive actionable insights from experiment results to drive continuous improvement.
• Customer Experience Design & Analysis: Map and analyze customer experiences to identify opportunities for optimization or personalization at each touchpoint. Use data and customer feedback to continuously improve user experience and engagement.
• Personalization Strategy: Lead the development and execution of end-to-end personalization strategies across email, mobile, web, and other channels. Leverage customer data to deliver the right message to the right audience at the right time.
• Cross-Functional Collaboration: Work closely with marketing, analytics, and technology teams (both at Concord and the client) to implement and measure the impact of customer experiences. Identify and refine the "art of the possible" by aligning tool capabilities, data, customer needs, and business goals.
• Product Ownership & Delivery: Bring a product management mindset to experimentation and personalization initiatives. Take end-to-end ownership of projects – from concept and requirements through delivery – and ensure they meet defined success metrics. Monitor performance of experiments and report on KPIs, using data to inform ongoing strategy adjustments.

Personalization Strategy Lead

Data Scientist

Concord isn't your typical consulting firm; we're an execution focused company passionate about delivering results.
We are looking for a data-savvy, insights-driven Data Science Engineer to join our growing Data & Analytics practice.
Client-facing consultant role working closely with Marketing, Analytics, project leads, analytics, engineers, and data scientists.
Generate insights, build predictive models, and influence strategy across marketing channels, customer segments, and lifecycle stages.
Support clients through descriptive, prescriptive, and predictive stages; knowledge of digital measurement, digital marketing, personalization, CDPs, user experience, analytics.
Design, develop, and maintain scalable data pipelines and architectures.
Partner with data scientists, engineers, and business stakeholders to define use cases and translate requirements into technical solutions.
Optimize workflows for data ingestion, transformation, and feature engineering.
Collaborate with cloud architects to design cost-effective, high-performance data solutions.

Data Science Engineer

Analytics Engineer

• Understand client measurement/design requirements and translate these business requirements into written data collection implementation guides, tracking plans, etc.
• Provide best-practice consulting services with our client technical teams to install, configure, and use web analytics tools, tag management systems, A/B testing tools, and other digital marketing tools.
• Develop, customize, qa, and troubleshoot data collection code in complex environments with consistent use of tag management systems, JavaScript, HTML, and CSS.
• Identify and resolve data collection issues and gaps.
• Maintain established data collection audit standards and lead audits to provide our clients with a guide that fully describes existing data quality and steps for improvement.
• Recommend and implement analytics tracking code needed for ongoing reporting and analysis activities.
• Project manage multiple client requests and project activities at any one time.
• Lead client conversations, including recurring status meetings, ad hoc discussions, and ongoing digital communications (IM, email).