Conceptboard

Sales Operations Manager

• Responsible for sales-related processes across the lead-to-cash funnel
• Ownership of sales tools (CRM, quoting, contract and billing tools)
• Support the sales team with quoting logic, pricing structures and deal models
• Create, maintain and ensure the quality of sales forecasts, pipeline reviews and revenue projections
• Work closely with sales leadership on target setting, quotas and performance management
• Manage and monitor key B2B SaaS metrics (ARR, MRR, expansion, renewals)
• Support billing processes (subscriptions, licenses, renewals, upgrades)