Concept3D Inc.

Digital Marketing

• Manage and grow Concept3D’s social media presence across LinkedIn, X (Twitter), and other platforms — including content scheduling, community engagement, and performance reporting.
• Execute and optimize HubSpot campaigns, including email marketing, lead nurturing, and reporting.
• Support data management and list-building efforts to maintain clean, segmented databases and improve campaign targeting.
• Assist with conference and event marketing, including promotional campaigns, booth collateral, and lead follow-up coordination.
• Collaborate with the design and content teams to produce and repurpose creative assets (social graphics, email visuals, landing pages, etc.).
• Monitor and report on marketing performance metrics to help guide ongoing improvements.
• Stay current on digital marketing trends, tools, and best practices relevant to B2B SaaS and higher education audiences.

Digital Marketing Coordinator

Customer Success Manager

• Proactively uncover growth opportunities and referrals within existing customer accounts.
• Focus on building advocacy, expanding use cases, and identifying areas where our solutions can drive additional value.
• Maintain 100%+ NRR with accounts by ensuring retention of all existing revenue while driving account growth through expansion, advocacy, and product adoption.
• Proactively manage relationships, ensuring partners achieve measurable outcomes and long-term value from our solutions.
• Shape outcomes, not just react, by anticipating risks, designing action plans, and guiding partners toward success milestones.
• Ensure clear communication of the impact our platform delivers.
• Conduct strategic online presentations and product conversations.
• Log all activity (outreach, opportunities, revenue, and next steps) in Vitally and keep all systems accurate and up to date.
• Discover and surface new product opportunities by listening to partner needs, analyzing trends, and sharing actionable insights with internal teams.
• Address pain points with clarity and purpose.

Digital Marketing Coordinator

Partner Success Manager