Instructor-Led Training Producer
Concept Plus, LLC
Lead Instructor-Led Training Producer
Concept Plus, LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Oversee a team of producers and coordinate with course managers, program directors, course liaisons, faculty, students, and administrative staff
- Review and coordinate scheduling, logistics, and resource planning for classes, seminars, workshops, and multi-day training programs
- Serve as escalation point during instructor connectivity issues, directing activities and maintaining instructional flow until technical service is restored
- Distribute pre-course information packets and monitor usage
- Administer virtual learning environments: launch sessions, distribute secure access links, create/manage breakout rooms, monitor participation, troubleshoot, perform pre-event connectivity checks
- Collaborate with faculty/support teams to prepare, distribute, and archive instructional materials and client content
- Maintain comprehensive student records, produce rosters, data reports, and visual presentations for faculty and leadership
- Use email, Microsoft Teams, and learning management systems to communicate and post administrative documents
- Provide direct technical assistance with audiovisual equipment, IT logins, and virtual training platforms
- Provide oversight support for customer-conducted virtual events and coordination with remote site resources
Requirements
- US Citizen
- 4+ years experience working with clients/customers on complex modern learning projects
- 1+ years experience having served as the lead of a learning producer team
- Demonstrated professional experience providing production support to faculty and students in virtual and classroom learning environments
- Proficiency with Microsoft 365 Suite
- Proficiency with MS Teams for Education
- Experience with enterprise learning management systems
- Experience with enterprise data reporting tools
Benefits
- competitive pay
- comprehensive health insurance
- dental and vision insurance
- paid life insurance
- paid time off
- 11 paid holidays
- bonuses
- tuition reimbursement
- unlimited training
- opportunity to work in a collaborative, flexible, innovative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data reportingresource planningtechnical assistancetroubleshootinginstructional flow managementvirtual learning administrationaudiovisual equipment supportcourse schedulingclient content archivingpre-event connectivity checks
Soft skills
team leadershipcommunicationcollaborationproblem-solvingorganizationcustomer servicecoordinationmonitoringadministrative supportescalation management
