Lead Instructor-Led Training Producer
Concept Plus, LLC
Instructor-Led Training Producer
Concept Plus, LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Coordinate and execute scheduling, logistics, and resource planning for classes, seminars, workshops, and multi-day training programs
- Serve as the point of control during instructor connectivity issues, directing activities and maintaining instructional flow until technical service is restored
- Prepare and distribute pre-course information packets with registration instructions, prerequisite assignments, connection test details, travel and lodging guidance, dress code, access requirements, parking information, and course resource links
- Administer virtual learning environments by launching online sessions, distributing secure access links, creating and managing breakout rooms, monitoring participation, troubleshooting in real time, and performing pre-event connectivity checks
- Collaborate with faculty and support teams to ensure instructional materials are prepared, accessible, and distributed; manage inventory of commercial products, upload client content to platforms, and archive publications for digital access
- Maintain and update comprehensive student records; produce accurate rosters, data reports, and visual presentations for faculty and leadership review
- Utilize email, Microsoft Teams, and learning management systems to communicate updates, distribute course materials, and post administrative documents
- Provide direct technical assistance with audiovisual equipment setup, IT system logins, and navigation of virtual training platforms and resources
Requirements
- US Citizenship
- 4+ years experience working with clients/customers on complex modern learning projects
- Demonstrated professional experience in providing production support to faculty and students in virtual and classroom learning environments
- Proficiency with applications and tools within the Microsoft 365 Suite
- Proficiency with MS Teams for Education
- Experience with enterprise learning management systems
- Experience with enterprise data reporting tools
Benefits
- competitive pay
- comprehensive health insurance
- dental and vision insurance
- paid life insurance
- paid time off
- 11 paid holidays
- bonuses
- tuition reimbursement
- unlimited training
- opportunity to work in a collaborative, flexible, innovative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data reportingresource planningtroubleshootingvirtual learning administrationcourse material preparationstudent record maintenanceaudiovisual equipment setuptechnical assistance
Soft skills
communicationcollaborationproblem-solvingorganizationcustomer service
