Concentrix

Microsoft Teams Engineer

Concentrix

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Key technical resource for the customer
  • Deliver proactive services such as education workshops, delivering assessments and providing expert guidance
  • Join a highly motivated team of leading industry experts and be part of a thriving developer community
  • Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries)
  • Build strong customer relationships and ensure deliveries align with customer projects and milestones
  • Analyse problems and provide deep troubleshooting for Teams Phone and media optimization
  • Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products
  • Gain access to expertise and support from Microsoft’s consulting practice and product groups
  • Continually learn and grow professionally

Requirements

  • Teams Meetings & Live Events
  • Teams Phone Calling Plans
  • Teams Phone Devices
  • Teams Phone Direct Routing
  • Teams Phone Mobile
  • Teams Phone Operator Connect
  • Teams Phone System Foundation
  • Teams Premium
  • Teams Rooms Technical Experience
  • Deep understanding in Teams Voice architecture
  • Experience with Migrations to Microsoft Teams, including Phone and Rooms
  • Deep troubleshooting skills with Teams Phone and media optimization
  • Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions
  • Experience delivering proactive services, such as workshops and technical assessments
  • SC Security Clearance
  • NPPV Level 3 Clearance
  • UK Citizenship
  • Fluent English oral and written communication
  • Strong technical writing, presentation and training skills
Benefits
  • Work at Home (remote)
  • Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively
  • Gain access to expertise and support from Microsoft’s consulting practice and product groups
  • Continually learn and grow professionally
  • Be part of a thriving developer community
  • Opportunities to visit customers and deliver onsite training (travel may be expected)
  • Recognition by awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture"

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Teams Meetings & Live EventsTeams Phone Calling PlansTeams Phone DevicesTeams Phone Direct RoutingTeams Phone MobileTeams Phone Operator ConnectTeams Phone System FoundationTeams PremiumTeams Rooms Technical ExperienceDeep troubleshooting skills with Teams Phone and media optimization
Soft skills
strong customer relationshipstechnical writingpresentation skillstraining skillsoral communicationwritten communication
Certifications
SC Security ClearanceNPPV Level 3 Clearance
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