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Sales Representative
Concentrix
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Demonstrate the value and benefits of client products or services through customer engagement
- Sell and/or renew contracts and articulate product/service value to customers
- Manage high volume outbound customer contacts via phone and email
- Provide accurate weekly/monthly/quarterly sales forecasts
- Assess client requirements through product knowledge and technical understanding
- Address customer concerns/roadblocks and handle objections to retain or win customers
- Maintain CRM records and capture all relevant data
- Undertake sales motions including lead qualification, conversion, health checks, and renewals
- Work with team and report directly to a Sales Manager
Requirements
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Ability to provide accurate weekly/monthly/quarterly sales forecasts
- Ability to initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Ability to manage external competitive pressures and handle objections to retain or win customers
- Experience managing high volume of customer contacts through phone and email (majority outbound)
- Experience maintaining customer management system (CRM) to ensure relevant data is captured
- Experience with lead qualification, lead conversion, health checks, and contract renewals
- Ability to work with a team and report directly to a Sales Manager
Benefits
- Hybrid work (in Winnersh 3 times a week)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales forecastinglead qualificationlead conversioncontract renewalscustomer engagementproduct knowledgetechnical understandingCRM management
Soft skills
customer serviceobjection handlingteam collaborationcommunicationproblem-solving
