Conan

Client Development Manager

Conan

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Partner with the VP of Growth to support day-to-day management of the CDS team (performance tracking, accountability, and execution support)
  • Coach CDS team members on consultative sales skills, objection handling, follow-up quality, and conversion strategy
  • Reinforce a high-performance sales culture through consistent team rhythms (1:1s, pipeline reviews, call coaching, and best practice sharing)
  • Support the VP of Growth in rolling out new Growth initiatives (process changes, messaging updates, sales plays, tools, funnel experiments)
  • Continuously evaluate funnel performance and refine team workflows that improve efficiency and conversion
  • Plan and host educational webinars, community meetings, and in-person events to further inform Intended Parents of our value proposition and deliver a strong brand experience
  • Represent the company at industry events, conferences, and customer meetings as needed
  • Manage a limited portfolio of leads and consultations, converting prospective Intended Parents into clients
  • Deliver a thoughtful, empathetic, and high-integrity consultative sales experience
  • Ensure excellent follow-through, responsiveness and CRM hygiene, modeling the behaviors expected across the CDS team

Requirements

  • 5+ years of direct sales experience in a quota carrying/closing role & management experience
  • Experience driving growth in a service or B2C environment
  • Fluency with a wide array of sales and marketing tools
  • Experience with digital and CRM work environments, specifically Salesforce, Google Workspace, RingCentral and Trello, and DocuSign
  • Previous experience within the fertility or surrogacy market a major plus
Benefits
  • Generous PTO
  • Remote-first culture, with participation in in-person Employee Events
  • Travel for Employee Events
  • Medical, dental, vision, short- and long-term disability, basic life, and voluntary life
  • 401(k) with matching contributions
  • FSAs
  • Continuing education allowance
  • The opportunity to make a difference and help build families
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative salesobjection handlingconversion strategyfunnel performance evaluationworkflow refinementCRM hygiene
Soft Skills
coachingperformance trackingaccountabilityhigh-performance cultureempathyresponsiveness