Support the delivery, maintenance, and improvement of business applications within the Sales & Trade IT portfolio
Investigate and resolve application issues by analyzing data, system behavior, configurations, workflows, and logs
Manage multiple tasks concurrently while maintaining clear, proactive communication
Perform system administration tasks such as data validation, configuration updates, access management, and integration checks
Execute system integration testing and document system behaviors, troubleshooting steps, root causes, and resolutions
Build expertise in end-to-end business processes and apply it to shaping, validating, and improving technology solutions
Map workflows, data flows, and system interactions with accuracy and precision
Assist in writing user stories, acceptance criteria, and functional specifications
Support system enhancements through testing, data validation, and documentation
Participate in test execution, defect analysis, and release validation activities
Build Power BI reports, dashboards, and data visualizations
Contribute to integration and deployment activities as part of project and release cycles
Participate in Agile practices, breaking down work, estimating tasks, and identifying risks or dependencies
Communicate status, risks, and blockers clearly to IT teammates and business stakeholders

Requirements

Bachelor’s degree in Computer Science, MIS, Engineering, Business Analytics, or related field, or equivalent experience
Internship or 1+ years of IT, technical, or application support experience preferred
Proficiency in SQL, including writing joins, filters, and aggregations, and diagnosing data discrepancies
Working knowledge of semantic data modeling concepts, database objects, and dimensional modeling techniques such as star schemas
Familiarity with application systems, data flows, workflow processes, and integration concepts
Exposure to Databricks, Snowflake, SAP BW/HANA, or programming languages (Python, C#, JavaScript, ABAP) is a plus
Strong attention to detail, analytical ability, and problem-solving skills
Clear communication, documentation, and organizational skills
Self-starter who works independently within a matrixed, cross-functional environment
Translate business needs into actionable technical tasks and communicate technical concepts clearly
Manage multiple priorities in a fast-paced environment
Willingness to travel up to 15% annually

Benefits

Comprehensive healthcare plans
Wellness incentive program
Mental wellbeing support
Fitness reimbursement
Bonus incentive opportunity
Matching 401(k)
Stock purchase plan
Career development opportunities
Employee resource groups
On-demand learning
Tuition reimbursement
Paid-time off
Parental leave
Flexible work-schedules
Volunteer opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

SQLdata validationsystem administrationsystem integration testingPower BIdata visualizationsemantic data modelingdimensional modelingPythonC#

Soft skills

attention to detailanalytical abilityproblem-solvingclear communicationdocumentation skillsorganizational skillsself-starterindependent workability to manage prioritiesproactive communication