ComTec Systems

Field Engineer

• Provide on-site support and installations for our clients.
• Perform diagnostics, resolve technical issues, and ensure all technical challenges are addressed quickly.
• Troubleshoot issues and ensure systems are fully operational according to specifications.
• Serve as the primary technical contact for clients during on-site operations.
• Work with clients during escalations when needed.
• Work closely with other engineers, project managers, and vendors to ensure timely project execution.
• Ensure all work complies with safety, quality, and are up to industry standards.
• Ensure customer satisfaction through consistent and effective communication.
• Review and maintain technical documentation related to the work completed while maintaining accurate records of site visits, equipment and services performed.
• Provide regular updates to the project management team regarding the status of on-site project work.
• Execute other roles and duties as assigned.