Ensure the seamless operation, deployment, and continuous improvement of on-premises and cloud platforms
Collaborate with development, operations, and security teams to drive automation, standardization, and innovation across our technology stack
Maintain high service availability, support internal projects, and deliver robust, scalable solutions that align with business objectives and customer needs
Identify and implement process improvements, contribute to strategic initiatives, and advance technical expertise through ongoing learning and certification opportunities
Manage appropriate Windows Server Environments, Cloud platforms, SSL Certificates and Citrix ADC Configuration, as well as the delivery of internal projects
Contribute to the production of high quality, relevant documentation including process documents, knowledge base articles, cheat sheets, and other technical reference materials
Closely collaborate with technology teams to deliver robust applications and services, as well as with operational teams to support them

Requirements

3+ years' experience working as a Platform Support Engineer or similar role
Prior experience mentoring and coaching junior team members
Proven ability to troubleshoot and proactively find solutions
Strong experience with Windows Server, Cloud Platforms (preferably Azure) and Scripting (ideally PowerShell)
Strong experience with the Microsoft .NET Stack, NLB Concepts, preferably Citrix ADC (NetScaler), CI/CD Tooling and Kubernetes
Experience with ADO, Docker and/or Terraform
Strong proficiency with Automation Concepts and Tooling

Benefits

Paid parental leave
flexible working and a caring and inclusive culture
Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance
a welcoming and close-knit community

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows ServerCloud PlatformsPowerShell.NET StackNLB ConceptsCitrix ADCCI/CD ToolingKubernetesADODocker

Soft Skills

mentoringcoachingtroubleshootingproblem-solvingcollaborationcommunicationprocess improvementdocumentation