Technical Help Desk Representative
Netfor, Inc.
AndroidMacOS
Financial Crime Officer
Computershare UK
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Swift
About the role
- Support Head of Fraud Assurance and global business strategic objectives by providing assurance over fraud risk control environment
- Confirm effectiveness of existing controls and identify regulatory/legislative changes and emerging risks
- Track findings and remedial actions following investigations
- Maintain awareness of emerging risks and horizon scanning
- Conduct Annual Fraud Risk and Control Assessments within CPU and monitor areas of perceived risk
- Propose and enable second line detective controls
- Respond to escalated alerts and notifications and provide incident response, including closing down fraudulent activity and commencing recovery of losses
- Provide relevant data to the business to enable swift decision making during incidents
- Act as global FCU liaison point in support of Head of Fraud Operations during live fraud investigations
- No direct reports or line management responsibilities
Requirements
- Great organisation skills and excellent eye for detail
- Experience of fraud/financial crime investigations and/or assurance in first- or second-line roles in financial services, legal or law enforcement sectors
- Negotiation and influencing skills
- Ability to deal with challenging situations
- Flexibility to collaborate across global teams and work outside usual hours
- Knowledge of technological solutions (Governance, Risk and Control systems, fraud prevention systems) advantageous
- Up to date knowledge of current trends in fraud prevention, insights and legislation
- Strong individual work ethic and ability to work as part of a team
- Confidence to exercise judgment based on best practice and previous experience
- Skilled in challenging existing ways of working and improving approaches
