Computacenter

Senior Project Manager, Datacenter Hardware

Computacenter

full-time

Posted on:

Location Type: Office

Location: Memphis • Tennessee • United States

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Job Level

Senior

Tech Stack

PMP

About the role

  • Responsible for the overall direction, planning, coordination, implementation, execution and management of one-to-many medium projects, several large projects, and/or complex projects
  • Provide coaching and mentoring to less experienced Project Managers / Project Coordinators
  • Majority of time (70%) may be in customer facing activities
  • Focused on project management activities in the early phases (pre-sales and early post-sales) in large scale engagements
  • Contribute to Project Management Office strategy planning, including the development and implementation of standards jointly with the standards assurance team
  • Facilitate project forensics to identify and solve systemic issues on existing strategic accounts
  • Partner with customers and internal business leaders to deliver services that support company objectives and that are consistent with Winning Together values
  • Lead the planning and implementation of project(s) throughout the project lifecycle, initiation through closure
  • Oversee project scope, goals and deliverables internally and externally
  • Oversee and develop a project task list (tracker), risk/issue/action, project contacts and a full-scale project plan as required
  • Manage project budget, resource allocation, project trackers and timelines
  • Track and advise on project deliverables and tasks
  • Own and resolve any issues that arise during the project and drive risk mitigation
  • Drive team accountability for project results of staying on-budget and on-schedule
  • Communicate with internal and external stakeholders about project scope, tasks, deliverables, resources, schedules and budgets
  • Identify resources required to fulfill project delivery
  • Oversee all products and corresponding issues are coordinated with customer and Computacenter United States Inc Sales and Engineering teams
  • Provide status reporting throughout the project to stakeholders on progress against project schedule and any issues and their mitigations
  • Ensure all project team timecards, expense reports, status reports, issue documentation, and project documentation are entered and updated in a timely fashion
  • Perform invoicing and project closure functions including sending and following up on Customer Satisfaction Surveys
  • Mentor those around them in aspects of leadership, methodology, tools, people skills, and navigating difficult customer environments.
  • Conduct mid-project checks and after-action meetings for continual improvement.

Requirements

  • Bachelor’s degree preferred
  • Minimum 7-10 years’ experience in Project Management within the IT industry
  • Proficiency in Microsoft Word, Excel, and Project
  • Smartsheet proficiency is a plus
  • PMP and/or PRINCE2 certification is a plus
  • Legally eligible to work in the United States
  • Expert knowledge of both theoretical and practical aspects of project management
  • Expert knowledge of project management techniques and tools
  • Direct work experience in project management capacity
  • Proven ability to motivate and build strong teams
  • Experience coaching and mentoring
  • Excellent customer interfacing skills
  • Strong communication skills, both written and verbal
  • Proven experience in effective meeting facilitation
  • Proven experience in people management
  • Proven experience in issue & risk management
  • Proven ability to multi-task, stay organized, and work efficiently
  • Proven ability to work independently, as well as with peers
  • Proven ability to problem solve and perform analysis
  • Proficient in project management software
  • Strong knowledge of technical concepts, terms and practices used in the assessment and implementation of IT Infrastructure and Services.
Benefits
  • Competitive compensation plans and long-term career opportunities
  • Attractive mix of benefit plans to contribute to good health, financial security, and peace of mind.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementrisk managementissue managementbudget managementresource allocationproject planningproject trackingcustomer satisfactionmeeting facilitationproblem solving
Soft Skills
coachingmentoringteam buildingcommunicationcustomer interfacingorganizationindependencecollaborationleadershipmulti-tasking
Certifications
PMPPRINCE2