Change Communications Manager
Computacenter
contract
Posted on:
Location Type: Office
Location: London • United Kingdom
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About the role
- Develop and deliver communication strategies for large transformation programmes, ensuring messaging is clear, timely, and aligned to customer and Computacenter brand guidelines
- Tailor communications for different audiences—from end users to senior leaders—ensuring relevance, clarity, and impact
- Produce engaging multichannel content including emails, intranet posts, newsletters, briefings, presentations, infographics, and video scripts
- Ghostwrite and adapt tone confidently to reflect different customer personas and industries
- Bring change narratives to life by explaining the “why,” “what,” and “how” in a compelling, accessible way that supports adoption
- Coordinate communication campaigns around key project milestones, reinforcing training, engagement, and behavioural change activities
- Create and curate digital and multimedia assets, including shortform videos and creative storytelling materials
- Provide leaders and sponsors with briefing packs, cascade tools, and talking points that support consistent communication
- Monitor communication effectiveness using analytics, feedback, and engagement data; adjust tactics where needed
- Manage sensitive or challenging communications with clarity, empathy, and professionalism
- Contribute to building the ACM communications capability by reusing templates, sharing best practice, and supporting team development
Requirements
- 5+ years’ experience in corporate, internal, or change communications
- Experience supporting largescale transformation, ideally in tech, consulting, or related sectors
- Strong writing, editing, and storytelling skills, with the ability to simplify complex information
- Strategic mindset with the creativity to develop compelling, multiphase communication programmes
- Confidence using digital platforms including SharePoint, MS Teams, Viva Engage, intranets, and newsletters
- Experience producing or coordinating multimedia assets content
- Excellent stakeholder engagement skills, including advising senior leaders and working collaboratively across teams
- A data driven approach to refining communications based on metrics and feedback
- Versatility and the ability to adapt tone, messaging, and approach across different customer environments
- An agile, people centred mindset with sensitivity to the challenges that come with organisational change
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
writingeditingstorytellingcommunication strategiesmultichannel content productionanalyticschange managementcontent coordinationdigital asset creationcampaign management
Soft Skills
strategic mindsetcreativitystakeholder engagementcollaborationadaptabilityempathyprofessionalismversatilitypeople-centered mindsetsensitivity