ComPsych

Client Implementation Expert

ComPsych

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Junior

About the role

  • Use independent judgement and discretion to implement AbsenceResources accounts that are newly transitioned from the sales team.
  • Establish and build strong working relationships between ComPsych team members and AbsenceResources team members.
  • Act as the direct liaison between Human Resources professionals and AbsenceResources during the implementation process.
  • Demonstrate a thorough understanding of the assigned accounts' absence policies and related benefits.
  • Conduct external training to provide information and guidance on leave of absence compliance to the customer during the implementation process.
  • Develop a business and communication plan with Human Resources professionals to successfully promote AbsenceResources services.
  • Investigate and resolve account concerns during the implementation process in order to maintain a smooth transition into AbsenceResources services.
  • Perform other duties as assigned

Requirements

  • BS/BA required in Human Resources or related field preferred
  • Account management experience in leave of absence administration, benefits, or human resources related services a plus
  • 1+ year of project management experience required
  • Computer literacy in Microsoft Office Suite required
  • Bi-lingual English/Spanish a plus
  • Stable work history required
Benefits
  • Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
  • Competitive pay with annual increases
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementleave of absence administrationbenefits administrationproject managementMicrosoft Office Suite
Soft Skills
independent judgementdiscretionrelationship buildingcommunicationinvestigationproblem resolution
Certifications
BS/BA in Human Resources