Competitive Capabilities International

Marketing Operations

• Build and manage technology, processes, and data infrastructure powering sales and marketing demand engine.
• Build, execute, and track email marketing campaigns, automation workflows, and nurturing sequences using Pardot/Salesforce.
• Create conversion-optimized landing pages, forms, and campaign assets with comprehensive tracking implementation.
• Implement lead scoring models and qualification frameworks to improve funnel conversion.
• Set up automated lead routing workflows and tracking infrastructure for multi-channel campaigns.
• Monitor campaign performance, optimize conversion rates, and deliver detailed performance reports.
• Manage, administer and optimize the marketing technology stack (Pardot, Salesforce, Google Analytics, WordPress CMS, attribution tools).
• Research, evaluate and pilot marketing technologies including AI tools to improve marketing efficiency and effectiveness.
• Ensure seamless system integrations and data flow between marketing, sales, and analytics platforms.
• Manage 3rd party vendor relationships, contracts, and performance against KPIs.
• Ongoing database management, enrichment and segmentation to improve data integrity and lead generation.
• Implement data governance, quality standards, and compliance (GDPR, CCPA, POPIA).
• Set up comprehensive tracking frameworks using Google Analytics 4, Tag Manager, UTM parameters, and attribution modelling.
• Build dashboards using Power BI or similar tools to deliver actionable insights to marketing leadership.
• Analyze website and campaign performance and conduct regular CRO reviews to identify optimization opportunities.
• Manage website infrastructure, content updates, plugins, and technical SEO implementation.
• Work closely with sales operations on lead handoff processes and reporting.
• Manage lead handoff processes and ensure proper qualification and routing.
• Work with sales to refine ICP targeting and qualification criteria.
• Monitor marketing budget efficiency and ROI across all channels.
• Document and optimize marketing SLAs, processes and workflows.
• Manage marketing operations calendar and campaign scheduling.
• Coordinate technical aspects of ABM campaigns and account targeting.
• Be flexible with day-to-day responsibilities and undertake other duties as reasonably assigned.
• Deliver on KPIs: campaign performance, system excellence, revenue impact, and operational efficiency.

Marketing Operations Lead

Accountant

• Support monthly and year-end close process, ensuring accurate and timely reporting across the CCi group
• Prepare journal entries, reconciliations, and account analyses to support reliable financial records
• Ensure compliance with IFRS/US GAAP and statutory requirements, including audits and regulatory filings
• Partner with tax consultants to prepare returns and maintain full statutory compliance for all entities
• Review financial statements for accuracy, completeness, and alignment with best practices
• Oversee group cashflow management and forecasting to support business sustainability
• Ensure intercompany accounts reconcile monthly and annually across subsidiaries
• Manage insurance contracts, fixed assets, leases, and other financial agreements
• Oversee timely and accurate supplier payments, intercompany invoicing, and collections
• Manage payroll accounting activities to ensure employees are paid accurately and on time
• Enforce strong internal controls and recommend improvements to safeguard company assets
• Proactively identify and prevent potential risks or fraud through sound accounting practices
• Support the Group Financial Manager in audits and internal control reviews
• Drive efficiencies by improving systems, processes, and reporting practices
• Contribute to the development of financial policies, procedures, and operational strategies
• Collaborate with cross-functional teams to streamline workflows and strengthen governance

Marketing Operations Lead

Global Accountant