Competitive Capabilities International

Supply Chain

• Lead comprehensive assessments of TRACC Best Practices and supply chain maturity
• Conduct diagnostics, risk analysis, gap identification, and value stream evaluations to inform implementation plans
• Translate findings into roadmaps, measurable KPIs, and clear improvement actions
• Able to implement core SC TRACC’s/modular solutions (Accelerate, Rapid Deployment, Loss & Waste, Supply Chain Foundations, Supply Planning, Demand Planning, S&OP, Procurement, Warehouse Management, Transportation Management)
• Become SME within specific TRACC’s
• Develop, in collaboration with client stakeholders, the key deliverables and key performance measures that will serve to gauge the effectiveness of TRACC implementation and fulfillment of customer objectives
• Gathering and tracking information of key account metrics, and report on client performance to the Principal
• Conduct effective risk analysis of project implementation and objectives, and propose relevant countermeasures
• Coach and mentor client teams in developing action plans based on TRACC maturity assessments and coach them through execution to achieve measurable improvements, assessing customer needs on an ongoing basis and adapting action plans as required
• Leading project teams of both CCi and client personnel in the implementation of improvement methodologies (DMAIC, Lean tools, etc.) to deliver quick wins for clients
• Ensure effective deployment of the TRACC methodology—hands-on, structured, and aligned with client objectives
• Leading the implementation of Daily Management Systems (DMS) (Tier structures with routine meetings, visual boards, problem solving)
• Delivering Best Practice related training at operator, middle and senior management levels, with the purpose of building the internal capability of the client to support the TRACC implementation
• Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors
• Be aware of both client and CCi objectives and raise any potential risks to clients or escalate client issues to leadership in CCi - Global Supply Chain Director and/or Managing Principal
• Provide insights in client implementation and growth. Use of technical skills and knowledge of TRACC (mid/high level) to diagnose customer’s needs and upsell/prescribe consulting solutions, while coordinating the involvement of all necessary company personnel
• Capture and analyze client feedback and transform findings into action plans, collaborate with Solutions to drive client insights and positive change to products
• Contribute to CCI knowledge base by reviewing current CCi material and submitting improvement suggestions and assisting with product development when required
• Stay up to date with TRACC material, continually reading to ensure knowledge is updated
• Pursue continuous professional development in supply chain, lean, and project management disciplines

Senior Supply Chain Consultant

• Does helping leading organisations achieve world-class performance sound exciting? Well, keep reading, because Competitive Capabilities International (CCi) has an exciting opportunity for a highly experienced Senior Supply Chain Consultant to join our Global team.
• **About Competitive Capabilities International (CCi) **
• At CCi, our mission is to help build efficient and sustainable organisations that empower people to do their best work. With our continuous improvement platform and digital applications, we help businesses unlock greatness in everyone on the journey to world-class performance.
• CCi has 35+ years track record of helping leading organizations build competitive capability through maturity-based best practice implementation. We are immensely proud of our continuous improvement solution, TRACC, which has transformed over 3000 supply chains in more than 75 countries.
• **The Role**
• The Senior Supply Chain Consultant is responsible for leading the implementation of TRACC Supply Chain best practices at client sites, ensuring successful delivery of continuous improvement and operational excellence programs. This role requires deep understanding of the TRACC tools and materials, expertise in lean principles, continuous improvement methodologies, and end-to-end supply chain processes. The Senior Consultant will guide clients through assessments, roadmap development, and implementation, while coaching both client teams and CCi Implementation Coaches to build sustainable internal capability and the delivery of transformational results. This role requires the individual to perform 80% billable work to clients.
• **1. TRACC Implementation Leadership – full technical onboarding with be provided **
• - Lead comprehensive assessments of TRACC Best Practices and supply chain maturity
• - Conduct diagnostics, risk analysis, gap identification, and value stream evaluations to inform implementation plans
• - Translate findings into roadmaps, measurable KPIs, and clear improvement actions
• - Able to implement core SC TRACC’s/modular solutions (Accelerate, Rapid Deployment, Loss & Waste, Supply Chain Foundations, Supply Planning, Demand Planning, S&OP, Procurement, Warehouse Management, Transportation Management)
• - Become SME within specific TRACC’s
• - Develop, in collaboration with client stakeholders, the key deliverables and key performance measures that will serve to gauge the effectiveness of TRACC implementation and fulfillment of customer objectives
• - Gathering and tracking information of key account metrics, and report on client performance to the Principal
• - Conduct effective risk analysis of project implementation and objectives, and propose relevant countermeasures
• - Coach and mentor client teams in developing action plans based on TRACC maturity assessments and coach them through execution to achieve measurable improvements, assessing customer needs on an ongoing basis and adapting action plans as required
• - Leading project teams of both CCi and client personnel in the implementation of improvement methodologies (DMAIC, Lean tools, etc.) to deliver quick wins for clients
• - Ensure effective deployment of the TRACC methodology—hands-on, structured, and aligned with client objectives
• - Leading the implementation of Daily Management Systems (DMS) (Tier structures with routine meetings, visual boards, problem solving)
• - Delivering Best Practice related training at operator, middle and senior management levels, with the purpose of building the internal capability of the client to support the TRACC implementation
• **2. Develop Client Relationships**
• Develop a trusted advisor relationship with key accounts, client stakeholders and executive sponsors
• Be aware of both client and CCi objectives and raise any potential risks to clients or escalate client issues to leadership in CCi - Global Supply Chain Director and/or Managing Principal
• Provide insights in client implementation and growth. Use of technical skills and knowledge of TRACC (mid/high level) to diagnose customer’s needs and upsell/prescribe consulting solutions, while coordinating the involvement of all necessary company personnel
• 3. **Learning & Development **
• - Capture and analyze client feedback and transform findings into action plans, collaborate with Solutions to drive client insights and positive change to products
• - Contribute to CCI knowledge base by reviewing current CCi material and submitting improvement suggestions and assisting with product development when required
• - Stay up to date with TRACC material, continually reading to ensure knowledge is updated
• - Pursue continuous professional development in supply chain, lean, and project management disciplines
• **KEY PERFORMANCE AREAS**
• KPA 1: Resources Management
• KPA 2: Time Management Rate
• KPA 3: Task Management
• **KEY PEFORMANCE INDICATORS**
• KPI 1: Utilization
• KPI 2: Slippage
• KPI 3: % Complete
• KPI 4: Client Satisfaction score

Marketing Operations

• Build and execute email marketing campaigns, automation workflows, and nurturing sequences using Pardot/Salesforce integration.
• Create conversion-optimized landing pages, forms, and campaign assets with comprehensive tracking implementation.
• Implement lead scoring models and automated lead routing workflows for multi-channel campaigns.
• Monitor campaign performance, optimize conversion rates, and deliver detailed performance reports.
• Manage, administer and optimize the marketing technology stack (Pardot, Salesforce, Google Analytics, WordPress CMS, attribution tools).
• Research, evaluate and pilot marketing technologies including AI tools to improve efficiency.
• Ensure seamless system integrations and data flow between marketing, sales, and analytics platforms.
• Manage 3rd party vendor relationships, contracts, and performance against KPIs.
• Ongoing database management, enrichment and segmentation to improve data integrity and lead generation.
• Implement data governance, quality standards, and compliance (GDPR, CCPA, POPIA).
• Set up tracking frameworks using GA4, Tag Manager, UTM parameters, and attribution modelling; build dashboards (Power BI) for insights.
• Analyze website and campaign performance and conduct CRO reviews; manage website infrastructure, content updates, plugins, and technical SEO.
• Work closely with sales operations on lead handoff processes and reporting; refine ICP targeting and qualification criteria.
• Document and optimize marketing SLAs, processes and workflows; manage marketing operations calendar and campaign scheduling.
• Coordinate technical aspects of ABM campaigns and account targeting; contribute to KPI-driven revenue growth.

Marketing Operations Lead

• Build and manage technology, processes, and data infrastructure powering sales and marketing demand engine.
• Build, execute, and track email marketing campaigns, automation workflows, and nurturing sequences using Pardot/Salesforce.
• Create conversion-optimized landing pages, forms, and campaign assets with comprehensive tracking implementation.
• Implement lead scoring models and qualification frameworks to improve funnel conversion.
• Set up automated lead routing workflows and tracking infrastructure for multi-channel campaigns.
• Monitor campaign performance, optimize conversion rates, and deliver detailed performance reports.
• Manage, administer and optimize the marketing technology stack (Pardot, Salesforce, Google Analytics, WordPress CMS, attribution tools).
• Research, evaluate and pilot marketing technologies including AI tools to improve marketing efficiency and effectiveness.
• Ensure seamless system integrations and data flow between marketing, sales, and analytics platforms.
• Manage 3rd party vendor relationships, contracts, and performance against KPIs.
• Ongoing database management, enrichment and segmentation to improve data integrity and lead generation.
• Implement data governance, quality standards, and compliance (GDPR, CCPA, POPIA).
• Set up comprehensive tracking frameworks using Google Analytics 4, Tag Manager, UTM parameters, and attribution modelling.
• Build dashboards using Power BI or similar tools to deliver actionable insights to marketing leadership.
• Analyze website and campaign performance and conduct regular CRO reviews to identify optimization opportunities.
• Manage website infrastructure, content updates, plugins, and technical SEO implementation.
• Work closely with sales operations on lead handoff processes and reporting.
• Manage lead handoff processes and ensure proper qualification and routing.
• Work with sales to refine ICP targeting and qualification criteria.
• Monitor marketing budget efficiency and ROI across all channels.
• Document and optimize marketing SLAs, processes and workflows.
• Manage marketing operations calendar and campaign scheduling.
• Coordinate technical aspects of ABM campaigns and account targeting.
• Be flexible with day-to-day responsibilities and undertake other duties as reasonably assigned.
• Deliver on KPIs: campaign performance, system excellence, revenue impact, and operational efficiency.

Accountant

• Support monthly and year-end close process, ensuring accurate and timely reporting across the CCi group
• Prepare journal entries, reconciliations, and account analyses to support reliable financial records
• Ensure compliance with IFRS/US GAAP and statutory requirements, including audits and regulatory filings
• Partner with tax consultants to prepare returns and maintain full statutory compliance for all entities
• Review financial statements for accuracy, completeness, and alignment with best practices
• Oversee group cashflow management and forecasting to support business sustainability
• Ensure intercompany accounts reconcile monthly and annually across subsidiaries
• Manage insurance contracts, fixed assets, leases, and other financial agreements
• Oversee timely and accurate supplier payments, intercompany invoicing, and collections
• Manage payroll accounting activities to ensure employees are paid accurately and on time
• Enforce strong internal controls and recommend improvements to safeguard company assets
• Proactively identify and prevent potential risks or fraud through sound accounting practices
• Support the Group Financial Manager in audits and internal control reviews
• Drive efficiencies by improving systems, processes, and reporting practices
• Contribute to the development of financial policies, procedures, and operational strategies
• Collaborate with cross-functional teams to streamline workflows and strengthen governance

Senior Supply Chain Consultant

Senior Supply Chain Consultant

Senior Supply Chain Consultant

Marketing Operations Lead

Marketing Operations Lead

Global Accountant