CompassX Group

Solutions Engineer

• Partner with client teams to identify, evaluate, and prioritize opportunities where Generative AI and emerging AI tooling can drive meaningful operational or business impact. You bring the technical lens - they bring the domain knowledge.
• Translate identified opportunities into concrete, production-ready technical designs. Own the architecture decisions that determine how AI capabilities are built, integrated, and scaled within an enterprise environment.
• Lead hands-on technical implementation of AI-driven applications using platforms like Emergent and Figma Make - from early prototype through to live, secured, enterprise-grade deployment. You are a builder, not just an advisor.
• Create reusable patterns, frameworks, and technical standards that accelerate delivery across multiple workstreams. What you build should make the next solution faster, not start from scratch.
• Ensure that solutions are built with automation and AI-assisted capabilities at their core, not bolted on afterward, reducing manual effort and improving long-term efficiency.
• Work alongside client architecture, security, and engineering teams to ensure solutions are aligned with enterprise standards, performant, and built to last. You can sell a modern approach to a skeptical stakeholder and back it up technically.

Solution Architect – Gen AI, Transformation

Product Designer

• Lead cross-functional discovery workshops and conduct deep-dive stakeholder interviews.
• Conduct user research and synthesize findings into structured lifecycle and workflow models.
• Identify process gaps, inefficiencies, and breakdowns to propose innovative solutions.
• Design operational workflows and intuitive UX/UI interfaces specifically within Figma Make.
• Ensure all design outputs are cleanly structured for seamless ingestion into Emergent/AI tools.
• Collaborate with AI Leads and Integration Leads to validate the technical feasibility of designs.
• Advocate for usability and adoption within complex B2B environments.
• Translate qualitative insights into clear, actionable requirements and flows.

Senior Solution Designer – User Experience, Design

Senior Solution Designer – User Experience

Procurement

• Execute strategic sourcing events within the technology subcategory, managing the full lifecycle from RFP development to final contract execution.
• Lead rigorous contract negotiations with vendors and internal stakeholders to secure optimal business terms, pricing, and service level agreements.
• Partner with Legal and Finance teams to finalize supplier contracts, ensuring all agreements align with procurement objectives and standardized policies.
• Conduct deep-dive analysis of supplier capabilities, risk profiles, and financial positioning to inform sourcing strategies.
• Drive cost optimization and performance management, facilitating ongoing business reviews to ensure suppliers meet their contracted obligations.
• Engage and influence senior leadership regarding the strategic value of the procurement function and the benefits of specific sourcing initiatives.
• Maintain global awareness of macro-economic factors, proactively developing alternate sourcing strategies to mitigate negative impacts on purchasing operations.
• Collaborate across workstreams to ensure the technology subcategory strategy is integrated with broader business goals.

Strategic Sourcing Manager – Contract Role, 6 Months

Senior Solution Designer – UX, Product, Process

Architect

• Implement seamless integrations between Emergent-generated applications and ERP/enterprise systems.
• Build, manage, and maintain robust CI/CD pipelines for automated deployment and continuous updates.
• Own the technical delivery at the program level, bridging the gap between development outputs and live systems.
• Validate workflows and data flows end-to-end to ensure peak reliability and performance.
• Identify and proactively manage technical dependencies and risks across diverse system landscapes.
• Troubleshoot complex integration issues and ensure operational stability post-deployment.
• Collaborate closely with AI Solution Leads and Designers to translate design into functional reality.

Integration Architect Lead – 1099, Independent Contractor

Manager – Solution Designer, UX, Product, Process

Support Engineer

• Act as the primary line of defense for digital ordering channels, identifying and resolving issues across Kiosks, Delivery, and POS.
• Utilize **AWS, Lumigo, and Aurora MySQL RDS** to monitor Middleware health and preemptively address production bottlenecks.
• Partner with Data Management and QA teams to validate and launch new menu items, regional tests, and high-profile Limited Time Offerings.
• Work closely with L1/L2 support teams to resolve escalated production tickets and collaborate with MMW Developers on stable platform releases.
• Follow strict **Change Management** procedures to ensure environment stability and build out robust process documentation for the team.

Production Support Analyst – 12 Month Contract

Human Resources

• Serve as a trusted advisor to senior leaders, providing guidance on organizational effectiveness and talent strategy.
• Translate complex business priorities into practical people actions that drive measurable engagement and operational outcomes.
• Proactively identify talent risks and organizational challenges, offering data-driven recommendations to leadership.
• Support leadership through organizational change, reinforcing culture, accountability, and efficiency across teams.
• Provide expert consultation on employee relations, ensuring fair and compliant resolutions to complex matters.
• Coach leaders on performance management, conflict resolution, and strategic employee development.
• Partner with Talent Acquisition to lead workforce planning, requisition alignment, and seamless onboarding transitions.
• Manage the employee lifecycle, including performance cycles, talent reviews, and engagement follow-up actions.

HR Business Partner – Digital & Technology

Manager

• Design and execute a comprehensive Change Management Strategy that aligns with rapid prototyping timelines and technical implementation roadmaps.
• Conduct detailed Change Impact Assessments to identify how technology integrations will reshape specific job roles, team structures, and daily workflows.
• Act as a "Translator," converting technical AI and ERP updates into consumable insights and compelling "change stories" for non-technical stakeholders.
• Manage high-level Stakeholder Engagement, serving as a trusted advisor to executive sponsors and project leaders to maintain alignment and buy-in.
• Develop and oversee Enablement & Training Plans that equip the workforce with the specific skills needed to leverage new automated processes effectively.
• Identify and manage potential resistance by establishing feedback loops and proactively addressing concerns related to AI-driven process changes.
• Define and track Adoption Metrics and KPIs to measure the proficiency and success of the transformation against business goals.
• Facilitate regular on-site sessions at the client location in Ohio to drive high-touch engagement and lead critical change ceremonies.